Project Manager - Continuous Improvement

Pertemps; Old Warren; Hybrid; GBP 56,000 - 67,000; Full time

Job summary

A leading UK water company is seeking a Project Manager – Continuous Improvement to drive project success within the Thames Water Major Projects and Programmes Team. This role involves managing integrations and transitions, fostering stakeholder relationships, and promoting innovative improvements across the supply chain. Candidates should have strong project management skills, relevant qualifications, and a commitment to health and safety. A competitive salary between £56,000 and £67,000 is offered, along with excellent benefits.

Benefits

Competitive salary

26 days holiday increasing to 30

Performance-related pay plan

Generous Pension Scheme

Access to health and wellbeing benefits

Qualifications

• Experience in a similar role is essential.
• Must demonstrate successful delivery of improvement for internal and external customers.
• Ability to manage third-party performance effectively.

Responsibilities

• Identify and implement improvements to documents and processes within the Stage Gate Process.
• Maintain stakeholder relationships across the team and business.
• Manage and develop people with accountability.
• Encourage innovation from supply chain.
• Promote a proactive health and safety culture.

Skills

Excellent communication and engagement style

Relevant industry and business knowledge

Strong external customer service ethic

Proven track record of delivering process improvements

Excellent contractual awareness

Strong commercial approach

Education

HNC or above in an appropriate subject

Job description

This is an exciting opportunity to join a new team in the Thames Water Major Projects and Programmes Team. As a Project Manager – Continuous Improvement, you will be accountable for the delivery of a Transition or Integration Project or Programme for the Thames Water Major Projects and Programmes Team.

This will be achieved by identifying clear action plans for achieving required outcomes to time, cost (where relevant) and quality for several different workstreams. Engaging with the Major Projects and Programmes Teams, other teams across Thames Water and service providers you will manage the delivery of these plans and where required gain buy in from key personnel to own actions and facilitate and assist in their delivery.

Driving the development and continuous improvement of the project teams and supply chain, relentlessly striving to deliver enhanced health, safety & environment outcomes, customer delight and superior commercial performance.

What you’ll be doing as a Project Manager – Continuous Improvement

• Proactively Identify and implement improvements to documents and processes within the Stage Gate Process.
• Maintain strong stakeholder relationships across the team, wider business, our service providers to support communications and continuous improvement.
• Manage and develop people in a culture of accountability and achievement.
• Encourage and implement innovation from supply chain to develop a continuous improvement project culture.
• Establish and continuously promote a proactive health, safety & environment culture across the project and our service providers.
• Hybrid – Clear Water Court Reading – with travel required to other Thames Water sites
• 36 hours a week.

What you should bring to the role

To thrive in this role, the essential criteria you’ll need is:

• HNC or above in an appropriate subject or significant experience in similar role.
• Excellent communication and engagement style.
• Relevant industry and business knowledge.
• Can demonstrate a strong external customer service ethic, measurement of customer satisfaction and a proven track record of delivering improvement for internal and external customers.
• A proven track record of successfully delivering process improvements, change projects or programmes of work.
• Additional skills and experiences would be great to have/bring:
• Excellent contractual awareness of Project Management work. A proven track record of managing the performance of third‑party organisations.
• Strong commercial approach with a good level of contract knowledge. Bases decisions on a balance of business development and cost control issues.
• Proven process improvement design and implementation capability.

What’s in it for you?

• Competitive salary from £56,000 to £67,000 per annum.
• 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays)
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to support you and here to help.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.