Project Manager

ITVET

East Hertfordshire

On-site

GBP 30,000 - 40,000

Full time

9 days ago

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Benefits offered by this job

Private healthcare

Fitness/wellbeing allowance

Enhanced pension contributions

Life and critical illness cover

33 days holiday allowance

Employee assistance programme

Perkstack benefits hub

Enhanced parental leave

Eyecare vouchers

Dental vouchers

Volunteer leave days

Free parking

Free breakfast, lunch and snacks in oﬃ

Games area

Busy social calendar

Job summary

ITVET is seeking a Project Manager in Bishops Stortford to lead IT projects from planning through delivery. You will manage timelines, resources and stakeholders, coordinating with Sales, Procurement and clients to ensure scope clarity and successful outcomes.

The role requires strong communication, calm leadership, and hands-on guidance to engineers and project teams. Experience with MSP environments is a plus.

Qualifications

Experience managing IT projects with multiple stakeholders.
Ability to lead and communicate with technical and non-technical teams.
Understanding of on-premises and cloud IT solutions.
Ability to manage budgets, resources and scope.

Responsibilities

Lead projects from start to finish with Sales, Procurement and Clients.
Oversee IT projects like SIP systems, cloud migrations, wifi installs, cabling and hosting.
Create and maintain detailed project plans; monitor progress and adapt schedules.
Allocate resources and tasks according to scope.
Identify risks, dependencies and changes; escalate when needed.
Coordinate with Procurement to secure equipment within timeframes.
Keep stakeholders updated on progress and decisions.
Support Project Coordinators with guidance and instruction.
Manage outsourced contractors to meet project requirements.
Contribute to ongoing development of project delivery processes.

Skills

IT project management

Multi-stakeholder projects

Structured communication

Plan, schedule, deliver

Budget awareness

Risk & change management

Tools

Microsoft Project

Monday.com

Azure

Microsoft 365

SharePoint

Job description

Project Manager

Department: Projects

Employment Type: Full Time

Location: Bishops Stortford, UK

Compensation: £30,000 - £40,000 / year

Description

ITVET are committed to breaking the boundaries in IT Managed Services. Our passionate, expert team are dedicated to driving our clients forward, through innovation and perseverance. We're proud to be a company that's different. We take great pride in the fact that we are a community, and as a community, everyone contributes, has a voice, and is treated equally.

Job Summary:

As an ITVET Project Manager you will be responsible for the planning, scheduling, and delivery of IT projects. You will be a natural leader who practises common sense, remains calm, and is able to support, nurture and train individuals on the project deliverables. Being a strong communicator is essential to be able to get the job done, assigning instructions to engineers as well as updating key stakeholders along the way.

The solutions that are offered to our customers can be varied and may often involve multiple vendors and 3rd parties so the ability to connect at all levels and overcome challenges is vital.

Key Responsibilities

Lead projects from start to finish, working closely with different departments including Sales, Procurement and Clients to ensure project scope is clear and understood by all parties.
Oversee multiple different types of IT projects such as SIP phone system installations, cloud migrations, public Wi-Fi installations, cabling and infrastructure installations, hosted services, leased lines and connectivity installations.
Create and maintain detailed project plans that align with project scope, objectives and client requirements, continually monitoring progress, updating schedules and adjusting activities as required throughout the project lifecycle.
Assign and allocate resources and project tasks according to project scope and requirements.
Identify and manage dependencies, risks and assumptions likely to affect project success.
Manage changes to project scope, ensuring project plans and associated documentation are updated accordingly.
Work with the Procurement team to ensure equipment and materials are secured within the required project timeframes.
Liaise with project stakeholders to ensure they are kept fully up to date with project progress.
Provide support to Project Co-ordinators, giving clear instruction and guidance as required.
Manage outsourced third-party contractors, where required, to ensure works are completed in line with project requirements.
Contribute to the ongoing development of the project delivery process and act as a point of reference for project management matters.

Skills, Knowledge and Expertise

Required: -
- Experience managing IT Projects
- Experience working with complex, multi-dependant and multi-stakeholder projects.
- Ability to work in an organised manner and manage multiple projects simultaneously.
- Good understanding of on-premises and Cloud IT solutions and best practices.
- Strong communication and stakeholder management skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
- Ability to take full ownership of projects from handover through to successful delivery, handover and closure.
- Commercial awareness, with an understanding of project budgets, resource allocation and scope control.
- Experience managing project risks, issues, dependencies and changes, including appropriate escalation.Experience managing customer expectations and providing clear, regular project updates.
- Strong problem-solving and decision-making skills, with the ability to take ownership of issues through to resolution.
Advantageous: -
- Experience within an MSP environment
- Experience using project management tools, such as Microsoft Project, Monday.com, or similar platforms.
- Good working knowledge of Azure, Microsoft 365, SharePoint, networking, Wi-Fi and voice solutions.
- Experience working with telecommunications and connectivity suppliers such as Openreach, Gamma and TTB.
- Project Management qualifications such as PRINCE2, APM PMQ or equivalent.