Project Manager

NEP Group, Inc.; Crawley; On-site; GBP 35,000 - 50,000; Full time

Job summary

NEP Group, Inc. in Crawley, England seeks a dedicated project delivery professional to manage live event audiovisual solutions. You will lead project operations, maintain client relationships, and ensure successful project execution through effective resource management and communication.

The ideal candidate will have extensive knowledge of live event technologies and excellent project management skills. You will also be responsible for generating accurate project quotations and overseeing project profitability.

Qualifications

• Good technical knowledge of audio-visual equipment used in live events.
• Able to work under pressure and maintain a positive attitude.
• Understanding of rigging and lighting fundamentals is beneficial.

Responsibilities

• Lead day-to-day operations on client events.
• Manage project cost control and resource allocation.
• Maintain client relationships for business opportunities.
• Create project plans, schedules, and cost estimates.
• Keep CRM updated with client information.
• Conduct risk assessments and manage project risks.

Skills

Technical knowledge of displays, LED, video, audio, lighting for live events

Understanding of project management processes

Organizational and time management skills

Interpersonal skills

Attention to detail

Full UK driving licence

Tools

MS Office

Job description

Our project delivery team takes pride in providing first‑class audio‑visual solutions to our expanding roster of live event clients worldwide. At Creative Technology London, we're seeking individuals who share our passion and possess extensive knowledge of the Music, Film & TV, Sporting, and corporate markets.

In this role, you'll be tasked with interpreting our clients' event requirements and aligning resources accordingly. You'll engage in follow‑up communication to present our company's services through consultation and documented quotations. Additionally, you'll oversee project cost control, resource allocation, and acquisition to ensure seamless delivery and guarantee of our services.

On‑site, you'll lead the day‑to‑day operations, taking charge of the safe working practices of both company and freelance personnel. Building and maintaining client relationships for future business opportunities will also be a key responsibility.

Primary Objectives

• Dealing directly with clients and being a central point of contact.
• Assessing client requirements and generating accurate quotations that adhere to commercial targets.
• High‑level, accurate project delivery.
• Delivery of great client service.
• Work closely with Account Management team, Sales and Business Development teams.
• Create detailed project plans, schedules and cost estimates.
• Identify resources needed and assign equipment & crew resources.
• Negotiate contracts for any outsourced contractors.
• Keep the company CRM up to date and accurate, constantly maintaining owned contacts, clients, and opportunities.
• Carry out risk assessments and manage risk control on projects, while always liaising with client and other parties.
• Ensure project documents are complete, current, and stored appropriately.
• Reconcile and invoice completed work.
• Monitor project profitability, revenue, and margins within a pre‑determined budget.
• Provide out‑of‑hours callout duty.
• Provide support and assistance to general office when not actively involved with project work.
• Work within the NEP group to maximise Group revenue.
• Adhere to internal processes.
• Lead on‑site project delivery and manage all production elements.
• You may be expected to travel to site or other offices where applicable both in the UK and worldwide.
• Support where needed on internal and external ISO accreditation audits.

Skills / Qualifications

• Good technical knowledge of displays, LED, video, audio, lighting used in live events.
• Working knowledge of rigging and lighting fundamentals beneficial.
• An understanding of what is involved in project management and the processes.
• Able to work under pressure.
• A positive attitude to dealing with people.
• Good organisational and time management skills.
• Good understanding of the live events industry.
• Good IT skills including MS Office.
• Good interpersonal skills.
• High level of attention to detail.
• Full UK driving licence.