Project Manager

Harrods Careers; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury retailer in Cheltenham is seeking a Project Manager to oversee technically complex projects within their store development team. The role involves managing projects from brief to delivery, ensuring high standards of quality and safety. Ideal candidates will have a background in construction or retail, strong M&E knowledge, and excellent communication skills. This permanent position offers a chance to work at the intersection of luxury retail and hospitality.

Benefits

33% staff discount

Subsidised medical and dental cover

Discounted gym membership

Qualifications

• Proven site experience in delivering complex builds.
• Ability to manage M&E, joinery, and fit-out projects.
• Professional memberships (RICS, RIBA, MAPM) are desirable.

Responsibilities

• Manage projects from brief through to delivery.
• Deliver projects ranging from small to major refurbishments.
• Conduct detailed site inspections for technical accuracy.

Skills

Technical confidence

Attention to detail

Strong M&E knowledge

Excellent communication skills

Education

Degree in Architecture or related discipline

Job description

Overview

Our Store Development team are now looking for a Project Manager to take ownership of delivering exciting and technically complex projects within Harrods. With a strong focus on food and beverage production spaces, this is an opportunity to work on projects that sit at the very heart of our hospitality offering, as well as shaping innovative retail experiences and bespoke joinery-led solutions.

Responsibilities

• Manage projects from brief through to delivery, spanning Capital, Vendor Funded and Joint Funded work.
• Deliver projects ranging from small fixture and joinery-led schemes up to £500k through to major refurbishments and relocations valued between £5m and £12m.
• Work across both customer-facing and back-of-house environments, ensuring technical accuracy, luxury finishes and safe delivery within a live retail setting.
• Partner with designers, architects, M&E experts and contractors, while also engaging stakeholders from retail operations through to senior leadership.
• Carry out detailed site inspections, verifying technical solutions against drawings and ensuring buildability as well as quality.
• Share your knowledge to support new colleagues and ensure projects reflect the Harrods level of excellence.

Harrods offers a range of company-wide benefits including 33% staff discount, subsidised medical and dental cover, discounted gym membership and more.

About You

You will be a technically confident and detail-focused Project Manager, bringing both practical site experience and a proven ability to deliver complex builds. While a background in retail or hospitality would be beneficial, we also welcome candidates from high-end housing or luxury commercial projects, provided you bring strong M&E knowledge and an understanding of quality finishes.

Qualifications

• Hold a degree in Architecture, Building Surveying, a construction-related discipline or demonstrate equivalent professional experience.
• Have strong practical knowledge of M&E, joinery and fit-out projects, as well as H&S/CDM regulations.
• Bring proven site experience, able to verify technical details and spot defects rather than relying solely on drawings.
• Be confident balancing technical requirements with design-led finishes that reflect the Harrods brand.
• Possess excellent communication skills and stakeholder management, with the ability to influence at all levels.
• Hold professional memberships such as RICS, RIBA or MAPM (desirable but not essential).

This is a unique opportunity to work at the intersection of hospitality, luxury retail and world-class design, delivering projects that are as technically challenging as they are inspiring.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information

Time Type: Permanent

Department: Architects (Simona Tannino)