Project Coordinator – Managed Security & Services Provider

Nominate Recruitment Ltd; Antrim; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

Nominate Recruitment Ltd in Antrim is seeking a Project Coordinator for a managed security and services provider. You will support planning, scheduling and delivery of customer technology projects, liaising with internal teams and clients.

The role offers hybrid working in Belfast, reporting to the Head of Service Delivery, and suits someone with MSP/MSSP or IT services experience looking to grow in project coordination and management.

Qualifications

• Experience in MSP/MSSP IT services environments.
• Understanding of IT infrastructure, cloud, cybersecurity, networking.
• Strong organisational and planning skills.
• Excellent communication and stakeholder management.
• Ability to manage multiple priorities concurrently.
• Good working knowledge of Microsoft 365 applications.
• Customer-focused and proactive problem solving.
• Collaborative with technical and non-technical stakeholders.

Responsibilities

• Support the planning, scheduling and delivery of customer technology projects.
• Maintain project plans, milestones, risks, actions and dependencies.
• Coordinate internal resources and external stakeholders to meet objectives.
• Monitor progress and provide updates to Project Managers and senior delivery teams.
• Schedule project meetings, workshops, handovers and reviews.
• Prepare meeting agendas and document minutes, actions, decisions and outcomes.
• Assist with project documentation, reports and customer communications.
• Support effective communication between Projects, Sales, Support and customers.
• Help ensure projects stay organised, on track and delivered to a high standard.
• Contribute to a positive customer experience throughout the project lifecycle.

Skills

MSP/MSSP experience

IT Services experience

Strong organisational skills

Excellent communication

Stakeholder management

Multi-tasking

Attention to detail

Customer-focused

Tools

Microsoft 365

Job description

Project Coordinator – Managed Security & Services Provider

Location: Antrim

Salary: £35k per annum

Permanent | Full-time- Hybrid Working

A leading Managed Security & Services Provider is seeking an organised and proactive Project Coordinator to join their growing team in Belfast.

Reporting to the Head of Service Delivery and working closely with the Projects, Sales and Support teams, you will play an important role in supporting the successful planning, coordination and delivery of customer technology projects.

This is an excellent opportunity for someone with experience within an MSP, MSSP, IT Services or technology environment who is looking to develop their project coordination and project management skills.

You will gain hands‑on exposure to a variety of projects spanning IT infrastructure, cloud, cybersecurity, connectivity and managed services, while working with both internal teams and external customers.

The Role

As Project Coordinator, you will:

• Support the planning, scheduling and successful delivery of customer technology projects.
• Maintain project plans, milestones, risks, actions and dependencies.
• Coordinate internal resources and external stakeholders to ensure project objectives are achieved.
• Monitor project progress and provide regular updates to Project Managers and senior delivery teams.
• Schedule project meetings, workshops, handovers and customer review sessions.
• Prepare meeting agendas and document minutes, actions, decisions and project outcomes.
• Assist with project documentation, reports and customer communications.
• Support effective communication between Projects, Sales, Support and customers.
• Help ensure projects remain organised, on track and delivered to a high standard.
• Contribute to a positive customer experience throughout the project lifecycle.

About You

The successful candidate will ideally have:

• Experience working within an MSP, MSSP, IT Services or technology environment.
• An understanding of IT infrastructure, cloud services, cybersecurity, networking or managed services.
• Strong organisational and planning skills.
• Excellent communication and stakeholder management skills.
• The ability to manage multiple priorities and projects simultaneously.
• Excellent attention to detail and a commitment to quality.
• Good working knowledge of Microsoft 365 applications.
• A customer-focused approach with a proactive attitude to problem solving.
• The ability to work collaboratively with technical and non-technical stakeholders.