Project Coordinator

Sentinel Data Solutions Ltd; Ringwood (NJ); On-site; USD 36,560 - 44,685; Full time

Benefits offered by this job

On-site parking

20 days holidays + Bank holidays

Company Pension scheme

Company-wide Bonus Schemes

Staff chill space

Staff social events

Job summary

A leading provider of IT solutions is seeking a Project Coordinator to support customer-facing and internal projects in Ringwood, NJ. This role focuses on managing project communication, coordinating schedules, and maintaining documentation to ensure project success. Ideal candidates will have strong organizational skills and a customer-focused approach, ensuring project requirements are understood and met effectively. The role offers a salary of up to £30,000 plus benefits, including pension scheme and holidays.

Qualifications

• Experience managing projects and working with technical teams.
• Proficient in communication and ensuring project requirements are met.
• Ability to coordinate multiple tasks effectively.

Responsibilities

• Act as primary customer contact for project management.
• Coordinate resources and manage project timelines.
• Maintain accurate project documentation and status updates.

Skills

Customer focus

Project management

Communication

Organizational skills

Problem-solving

Tools

ConnectWise

Job description

Sentinel Data Solutions Ltd is a leading provider of Hosted IT support solutions. We are committed to delivering exceptional service to our clients and keep the customer at the centre of everything we do at the CS Group.

We are seeking an experienced, highly organised, proactive, and customer focused Project Coordinator to support the delivery of customer facing and internal technical projects. You will be the primary point of contact for assigned customers, ensuring project activities are planned, executed, monitored, and documented effectively.

In this role, you will work closely with technical teams, vendors, and subcontractors to ensure projects run smoothly, to schedule, and within scope. You will help maintain accurate project information and contribute to excellent customer experience throughout the project lifecycle.

Project Specific Responsibilities

• Act as the primary customer contact, ensuring requirements are well understood and professionally managed.
• Provide clear, timely communication and regular status updates.
• Coordinate project tasks, resources, timelines, and engineer schedules to support successful delivery.
• Prepare and maintain project schedules, milestones, and documentation.
• Monitor progress, risks, and issues, escalating where needed.
• Manage PSA workflows (e.g., ConnectWise), ensuring boards, schedules, and tickets reflect true project status.
• Support change requests, contract reviews, RAMS creation, and other QA activities.
• Liaise with subcontractors, raise purchase orders, and monitor deliverables.
• Arrange and coordinate site works to optimise operational efficiency.
• Process measurements and prepare invoices at project completion.

General Responsibilities

• Participate in internal planning meetings to support workflow alignment and prioritisation.
• Maintain accurate job folders and ensure documentation is audit ready.
• Assist with cost to completion analysis, risk reviews, and internal reporting.
• Contribute to departmental process improvements to enhance efficiency and delivery quality.
• Support smooth handovers to customer success or support teams.

Required Knowledge and Experience

Project Specific Responsibilities

• Act as the primary customer contact, ensuring requirements are well understood and professionally managed.
• Provide clear, timely communication and regular status updates.
• Coordinate project tasks, resources, timelines, and engineer schedules to support successful delivery.
• Prepare and maintain project schedules, milestones, and documentation.
• Monitor progress, risks, and issues, escalating where needed.
• Manage PSA workflows (e.g., ConnectWise), ensuring boards, schedules, and tickets reflect true project status.
• Support change requests, contract reviews, RAMS creation, and other QA activities.
• Liaise with subcontractors, raise purchase orders, and monitor deliverables.
• Arrange and coordinate site works to optimise operational efficiency.
• Process measurements and prepare invoices at project completion.General Responsibilities
• Participate in internal planning meetings to support workflow alignment and prioritisation.
• Maintain accurate job folders and ensure documentation is audit ready.
• Assist with cost to completion analysis, risk reviews, and internal reporting.
• Contribute to departmental process improvements to enhance efficiency and delivery quality.
• Support smooth handovers to customer success or support teams.

Technical knowledge, Skills & Quality Requirements

• Salary: up to £30,000 per year (Depending on experience).
• Core hours Monday to Thursday 9.00am to 5.30pm and Friday 9.00am to 5.00pm.
• On-site parking.
• 20 days holidays + Bank holidays.
• Holiday allowance rising with length of service.
• Company Pension scheme.
• Company-wide Bonus Schemes.
• Staff chill space with dart board, sofa, TV, games & refrigerator.
• Staff social events.

This is currently an office-based role only, candidate must be able to travel to our office based in Ringwood.