Project Coordinator - Construction & FM, Customer-Focused

Bowdon Associates Limited; Manchester; On-site; GBP 25,000 - 33,000; Full time

Job summary

Bowdon Associates Limited in Ashton-Under-Lyne is seeking a Project Coordinator / Project Administrator to support delivery on construction and facilities management projects, with a strong focus on customer satisfaction.

You will work with Project Managers to understand requirements, liaise with clients, scope installation needs, and coordinate programmes against deadlines and budgets while using structured problem-solving to resolve issues.

Qualifications

• Must have previous experience in a project coordinator / Construction or FM Administrator role
• Experience in the FM / Facilities Management or Construction
• Strong IT skills in MS Products
• Self-motivated with a passion for great customer service.
• Organised and structured in approach with the ability to prioritise.
• Excellent analytical and problem-solving skills.
• Strong communication skills, both verbal and written, with the ability to convey technical information and solutions effectively
• Excellent attention to detail, and retention and recording of information.

Responsibilities

• Work with the Project Managers to fully understand customer requirements.
• Liaison with customer to manage day to day objectives and maintain excellent service and delivery.
• Work with relevant internal teams to develop solutions that support delivery and increased customer experience.
• Be able to confidently handle complaints and elevate to relevant Project Manager
• Using knowledge of material and products, be able to scope out installation requirements.
• Coordinate and support elements of programmes of work.
• Use structured problem-solving techniques to identify, assess and resolve issues.
• Coordinate projects against deliverables, budget and deadlines and liaise with internal departments of any discrepancies.

Skills

Project coordination

Construction administration

Facilities management

MS Office

Customer service

Communication skills

Analytical skills

Tools

MS Office Suite

Job description

Bowdon Associates Limited in Ashton-Under-Lyne is seeking a Project Coordinator / Project Administrator to support delivery on construction and facilities management projects, with a strong focus on customer satisfaction.

You will work with Project Managers to understand requirements, liaise with clients, scope installation needs, and coordinate programmes against deadlines and budgets while using structured problem-solving to resolve issues.