Project Coordinator

Henderson Group; Templepatrick; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Pension

Healthcare

Life Assurance

Employee assistance programme

Staff discounts

Perks/Discounts UK & Ireland

Job summary

Henderson Technology, part of Henderson Group, is seeking a Project Coordinator in Antrim/Templepatrick to support the project team across live trials and pilots. You will coordinate projects, deliver pre-sales support and training, and work with developers and retail technology specialists to improve productivity and customer service.

The role requires IT experience, GCSEs, a driving licence and strong communication.

Qualifications

• Five GCSEs or equivalent, including Maths and English.
• Experience of working within an IT focused role.
• Full, valid UK driving license and access to a vehicle.
• Experience in managing workloads and completing objectives to given timescales.
• Competent in the use of Windows Operating Systems and Microsoft Office products.

Responsibilities

• Provide effective coordination of Henderson Technology projects, pre-sales assistance and internal training for new product/solution implementations.
• Aid with GAP Analysis between customer needs and system capability.
• Monitor ongoing projects ensuring key milestones and deadlines are being achieved.
• Provide technical advice and support to the Henderson Technology Sales Team
• Ensure all team members are trained on all aspects of new projects and solutions that have been implemented
• Provide effective and engaging product demonstrations to new and existing customers
• Build strong working relationships that enable new product/solution training and implement improvements.

Skills

IT experience

Communication skills

Teamwork

Analytical skills

Problem solving

Driving license

Education

GCSEs including Maths & English

3rd level IT/Business qualification

Tools

Windows OS

Microsoft Office

Job description

Attractive Salary and Benefits

36.5 Hour week (Hybrid)

Antrim Road, Templepatrick

Permanent

Who are we?

Henderson Technology is an award winning UK retail technology provider, best known for its EDGEPoS platform used across forecourt and convenience retail. EDGEPoS brings together point of sale, digital media screens, electronic shelf edge labels (ESELs), and store automation tools into a single, integrated system, helping retailers manage pricing, promotions and in-store content from one place.As the business continues to grow, the project Co-Ordinator will assist delivery of key projects and support product knowledge across departments within Henderson Technology.

A look into the role

You’ll join our Project Team aiding improvement of productivity and customer service, working alongside project managers, developers and retail technology specialists on live trials and pilot programmes.

Working as Project Coordinator you will:

• Provide effective coordination of Henderson Technology projects, pre-sales assistance and internal training for new product/solution implementations.
• Aid with GAP Analysis between customer needs and system capability.
• Monitor ongoing projects ensuring key milestones and deadlines are being achieved.
• Provide technical advice and support to the Henderson Technology Sales Team
• Ensure all team members are trained on all aspects of new projects and solutions that have been implemented
• Provide effective and engaging product demonstrations to new and existing customers
• Build strong working relationships that enable new product/solution training and implement improvements.

Skills for Success

Joining us as Project Coordinator the minimum criteria you’ll need is:

• Five GCSE’s or equivalent, including Maths and English
• Experience of working within an IT focused role.
• Full, valid UK driving license and access to a vehicle
• Experience in managing workloads and completing objectives to given timescales.
• Competent in the use of Windows Operating Systems and Microsoft Office products.

The Attributes you’ll need include:

• Good verbal and written communication skills as well as strong customer focus.
• The ability to work on own initiative as well as work effectively as part of a team.
• Strong analytical, problem solving and technical skills.
• 3rd level qualification in IT, Business Management, or a related discipline
• Experience of Henderson Technology products and/or EDGEPoS
• Experience of managing a projects from implementation to completion and hand over.
• Conversant with software installation and the concepts of Networking (IP).

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition

We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First

We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork

We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity

We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

Benefits include market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Standard hours of work are 36.5 per week, 5 days out of 7 days, 8:45am to 4:45pm, however work pattern may vary due to operational needs.