Project Coordinator

Kairos Recruitment; Stoke-on-Trent; Hybrid; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Annual leave

Onsite parking

Employee discount

EAP

Cycle-to-work

Social events

Job summary

Kairos Recruitment is seeking a proactive Project Coordinator in Stoke-on-Trent to join a dynamic customer service team delivering branding, graphics and signage projects. You will coordinate projects from planning through to completion, ensuring timelines and budgets are met while maintaining excellent client communication.

The role offers hybrid working, a salary of £25,000-£28,000 per year, and opportunities to support multi-disciplinary teams across fleet, rail and architectural branding.

Qualifications

• Previous experience in a Project Coordinator or similar project support role.
• Strong organisational skills, with the ability to prioritise workloads and manage competing deadlines.
• Excellent communication skills, both written and verbal.
• Confident liaising with customers, suppliers and internal departments.

Responsibilities

• Coordinate projects from initial planning through to completion, ensuring deadlines and budgets are met.
• Work closely with Project Managers to understand project specifications and customer requirements.
• Liaise with customers to provide updates, resolve queries and maintain excellent service.
• Coordinate labour, materials and resources with internal departments.
• Monitor project progress, identify potential issues and help implement effective solutions.
• Maintain accurate project records, documentation and schedules.
• Support the coordination of larger, more complex projects and programmes of work.
• Handle customer complaints professionally, escalating issues where appropriate.
• Work collaboratively with internal teams to ensure projects are delivered efficiently and to the required standard.
• Identify opportunities for process improvements and enhanced customer service.

Skills

Project coordination

Organisational skills

Communication skills

Customer liaison

Teamwork

IT skills

Tools

Microsoft Office

MS Excel

MS Word

Job description

Project Coordinator

Location: Stoke-on-Trent

Salary: £25,000-£28,000 per annum

Job Type: Full-Time | Permanent

Working Arrangement: Hybrid Working Available

Project Coordinator - Branding, Graphics & Signage

Are you an organised and proactive Project Coordinator looking for your next opportunity?

We're recruiting on behalf of an established business specialising in commercial graphics, branding and visual communications. They're looking for a Project Coordinator to join their Customer Service team, supporting the successful delivery of a variety of projects across sectors including fleet, rail and architectural branding.

This is an excellent opportunity for someone with previous Project Coordination experience who enjoys managing multiple tasks, working with different departments and ensuring projects run smoothly from start to finish.

Experience within the signage, print, graphics or branding sectors would be advantageous, but the key requirement is a strong background in coordinating projects and keeping work on track.

The Role

Working closely with Project Managers, customers and internal departments, you'll coordinate the day-to-day activities required to deliver projects efficiently, ensuring materials, labour, schedules and customer requirements are managed effectively.

Key Responsibilities:

• Coordinate projects from initial planning through to completion, ensuring deadlines and budgets are met.
• Work closely with Project Managers to understand project specifications and customer requirements.
• Liaise with customers to provide updates, resolve queries and maintain excellent service.
• Coordinate labour, materials and resources with internal departments.
• Monitor project progress, identify potential issues and help implement effective solutions.
• Maintain accurate project records, documentation and schedules.
• Support the coordination of larger, more complex projects and programmes of work.
• Handle customer complaints professionally, escalating issues where appropriate.
• Work collaboratively with internal teams to ensure projects are delivered efficiently and to the required standard.
• Identify opportunities for process improvements and enhanced customer service.

About You

We're looking for someone who is organised, detail-oriented and confident coordinating multiple projects in a fast-paced environment.

Essential skills and experience

• Previous experience in a Project Coordinator or similar project support role.
• Strong organisational skills, with the ability to prioritise workloads and manage competing deadlines.
• Excellent communication skills, both written and verbal.
• Confident liaising with customers, suppliers and internal departments.
• Strong IT skills, including Microsoft Office.
• Good problem-solving skills and the ability to take a proactive approach to resolving issues.
• Excellent attention to detail and the ability to maintain accurate records.
• A team player who can also work independently and use their initiative.

Desirable experience

• Experience within signage, graphics, print, branding, visual communications or a related industry.
• An understanding of production processes, materials or installation requirements.
• Experience coordinating projects involving multiple teams, resources and deadlines.
• An awareness of health and safety requirements.

What's on Offer?

• Salary of £25,000-£28,000 per annum, depending on experience.
• Hybrid working arrangements available.
• Full-time, permanent employment.
• Ongoing training and development.
• Contributory pension scheme.
• Generous annual leave, plus an additional volunteering day.
• Free onsite parking.
• Employee discount scheme with access to over 800 retailers.
• Employee assistance programme.
• Cycle-to-work scheme.
• Company social events and wellbeing initiatives.
• A friendly and supportive working environment.

Interested?

If you have previous Project Coordination experience and are looking for a role where you can develop your skills while supporting the delivery of exciting branding and graphics projects, we'd love to hear from you.