Project Coordinator

TN United Kingdom; Southend-on-Sea; Remote; GBP 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Project Coordinator to oversee quality management in localization projects. This role involves supporting vendor quality stakeholders, managing linguist recruitment, and ensuring compliance with quality guidelines. The ideal candidate will have a strong background in localization project management and effective communication skills to collaborate with diverse teams. Join a dynamic environment where your contributions will enhance the quality of linguistic assets and support operational excellence. If you're proactive and adaptable, this opportunity is perfect for you!

Qualifications

• 3+ years of experience in localization project or quality management.
• BA/BS in translation, linguistics, or equivalent required.

Responsibilities

• Support and engage with vendor quality stakeholders.
• Monitor cross-vendor communications and ensure compliance.

Skills

Localization Project Management

Quality Management

Effective Communication

Project Management

Adaptability

Education

BA/BS in Translation

Equivalent Degree in Linguistics

Tools

SDL Trados Studio

Idiom WorldServer

Job description

Social network you want to login/join with:

Project Coordinator
Location: UK (Remote)
Length: 6 Months
Rate: From: £24.52 per hour (Inside IR35)
Hours: 40 hours per week

Responsibilities

• Support and engage with vendor quality stakeholders
• Oversee and support quality at vendor level in a cross-vendor engagement
• Monitor cross-vendor communications, ensure compliance to guidelines, and support as applicable
• Support recruiting, testing, onboarding, and training of LQA specialists
• Support quality operations and processes, such as translation feedback: manage requests, relay feedback to vendors, and relay responses back to stakeholders
• Support maintenance of linguistic assets: manage terminology updates for locales in a language-agnostic manner, from term scoping to task hand-offs and hand-backs; support maintenance of Style Guides
• LQA tasks: manage hand-offs and hand-backs, oversee implementation of LQA feedback, arbitration flows, and support root cause analyses, executing timely on different LQA schedules
• Oversee and triage a queue for vendor linguists’ questions and needs
• Report on quality results internally and externally, ensuring internal trackers are up-to-date
• Share quality data with stakeholders and create quality reports upon request

Day to Day Activities

• Ensure partners abide by rules of engagement
• Support recruitment, testing, and onboarding of new linguists
• Support operational and quality processes without automation
• Maintain linguist guidelines and inform teams about project updates
• Assess translation quality and manage handoffs to vendors
• Create reports to generate error logs and share folders with vendors
• Serve as 1st point of contact for linguists for query management

Skills & Experience

• 3+ years of experience in localization project or quality management, preferably on the vendor side
• BA/BS in translation, linguistics, or equivalent
• Experience with localization platforms, file formats, CAT tools, and translation management systems such as SDL Trados Studio, Idiom WorldServer, or similar
• Effective communication skills with culturally diverse audiences
• Ability to manage multiple projects under pressure in a fast-paced environment
• Proactive, positive attitude, adaptability, and ability to navigate ambiguity

Preferred Qualifications/Experience

• Exposure to localization quality management best practices
• Excellent communication, time management, and organizational skills
• Experience with cross-vendor communications in localization environments
• Knowledge of the localization industry
• Familiarity with Facebook, Instagram, Messenger, WhatsApp, and VR products and content
• Knowledge of languages other than English