Digital Project Manager - Pension's experience

ZipRecruiter; London; Remote; GBP 45,000 - 70,000; Full time

Job summary

An innovative firm is seeking a Digital Project Manager with a strong background in pensions to lead digital delivery projects. This role involves managing the development of web applications and a mobile app, ensuring seamless integration with AWS and MS Dynamics. The position offers a flexible remote contract with occasional travel, making it ideal for those looking to make a significant impact in the digital space. Join a forward-thinking team and contribute to enhancing digital engagement in the pensions sector.

Qualifications

• Experience in delivering digital projects, especially in the pensions sector.
• Strong understanding of AWS and MS Dynamics integrations.

Responsibilities

• Manage delivery of internal web applications for pensions administration.
• Oversee the rollout of a Member Mobile App based on existing digital products.

Skills

Project Management

Pensions Experience

AWS Integration

MS Dynamics

Telephony Configuration

Chatbot Development

Workforce Management

Job description

Job Description

Digital Project Manager - Pension's experience

My client is looking for a Digital Delivery/Project Manager to work on a 3-month initial remote contract with some ad hoc travel.

Key Skills

• Delivery of internal web application/solution to provide:
• Account Management, Contact Management, and Case Management for Pensions administrators
• Knowledge Base, Interactions Management, and Marketing for Digital Engagement Team
• Delivery of Member Mobile App:
• Uses the functionality/core journeys from broader Digital Product deliveries as a basis for a broader rollout across Pensions
• Pensions experience is highly desirable
• Delivery of Contact Centre specific workstreams which will integrate AWS (Contact solution) with MS Dynamics product suite including:
• Telephony: Core capability for telephony configured for client-specific deliveries
• Chat/Chatbot: Core Chatbot and Webchat (agent assist) capability for voice configured for client-specific deliveries
• WFM: Workforce management for contact centre

Please apply!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.