Project Coordinator

JR United Kingdom; Cheltenham; On-site; EUR 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Project Coordinator, where your organizational skills will shine in supporting HVAC projects. This role offers a dynamic environment where multitasking is key, and your ability to prioritize will help ensure project success. You'll engage with clients and stakeholders, manage schedules, and contribute to a team that values professionalism and customer service. With opportunities for skill development and a commitment to equal opportunities, this position is perfect for someone looking to grow in a secure and thriving environment.

Qualifications

• Minimum 1 year experience in an office environment.
• Proficient in Microsoft Office with strong customer focus.

Responsibilities

• Coordinate site construction projects ensuring timely execution.
• Manage scheduling of engineers and handle incoming calls efficiently.

Skills

Administrative Skills

Customer Service

Office Experience

Organizational Skills

Communication Skills

Education

GCSEs including English and Maths

Tools

Microsoft Office

Job description

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Company Overview

Established in 2017, Greenview is a provider of mechanical and electrical installation, heating installation and servicing, property maintenance, and sustainable energy solutions, including domestic energy efficiency services. With around 130 employees, the company generated revenues of approximately EUR 36m in 2023. Greenview Group aims for significant organic and inorganic growth, targeting a revenue of EUR 100m. The company operates from three offices across Belfast, Northern Ireland, and London, UK, serving a diverse customer base in the commercial and residential sectors, including government-backed, blue-chip clients and major private contractors.

Job Role: Project Coordinator

This role is vital to the team, requiring multitasking and prioritization skills due to its busy nature. Based in our Mallusk office, the Project Coordinator will support HVAC Capital Works projects in Northern Ireland.

Key Responsibilities

1. Coordinate site construction projects to ensure effective and timely execution.
2. Manage scheduling of engineers to provide adequate coverage for all projects.
3. Handle incoming calls efficiently, recording and managing them to standard.
4. Support clients via telephone and email.
5. Log and assign response maintenance calls promptly.
6. Process operatives' paperwork and close calls for payment.
7. Respond within agreed time frames, service levels, and contract terms.
8. Meet targeted KPIs related to contract requirements.
9. Assist in cross-training team members for flexibility and contingency planning.
10. Perform routine administrative tasks.
11. Communicate with stakeholders and clients effectively.
12. Escalate issues promptly to line managers or clients.
13. Undertake additional duties as requested by management.
14. Ensure compliance with policies and procedures.
15. Assist with applications and certificates from authorities/clients.
16. Work safely and diligently, adhering to health and safety policies.
17. Schedule daily runs for multiple operatives and organize materials, liaising with suppliers and subcontractors.
18. Maintain confidentiality and professionalism at all times.
19. Calculate engineer performance and bonuses.

Person Specification

• Minimum 1 year experience in an office environment.
• At least 5 GCSEs, including English and Maths.
• Proficient in Microsoft Office.
• Proactive, independent worker with limited supervision.
• Strong customer focus and professionalism.
• Excellent organizational and communication skills.
• Ability to work as part of a team and develop good relationships.
• Flexible, positive attitude, and adaptability.
• Trustworthy and approachable.
• Leadership by example and a can-do attitude.

Additional Information

Greenview Gas is an equal opportunities employer offering competitive salaries and opportunities for skill development. The successful candidate will gain broad experience in a secure and thriving environment.

Skills

Admin, Office Experience, Customer Service