Project Co-Ordinator - Henderson Technology

Henderson Group; Newtownabbey; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Market competitive salary

Contributory pension

Healthcare

Life assurance

Employee assistance programme

Job summary

Henderson Group is seeking a Project Coordinator to join Henderson Technology on a hybrid basis, supporting delivery of key projects and training across departments. The role involves coordination, GAP analysis, and demonstrations to customers, with a focus on improving productivity and service levels.

You will collaborate with project managers, developers and retail technology specialists on live trials and pilots, ensuring milestones are met and teams are trained on new solutions.

Qualifications

• Five GCSEs or equivalent, including Maths and English.
• Experience in an IT focused role.
• Full, valid UK driving license and access to a vehicle.
• Experience in managing workloads and completing objectives to given timescales.
• Competent in the use of Windows Operating Systems and Microsoft Office products.
• Desirable: 3rd level qualification in IT, Business Management, or related discipline.

Responsibilities

• Provide effective coordination of Henderson Technology projects, pre-sales assistance and internal training for new product/solution implementations.
• Aid with GAP Analysis between customer needs and system capability.
• Monitor ongoing projects ensuring key milestones and deadlines are being achieved.
• Provide technical advice and support to the Henderson Technology Sales Team
• Ensure all team members are trained on all aspects of new projects and solutions that have been implemented
• Provide effective and engaging product demonstrations to new and existing customers
• Build strong working relationships that enable new product/solution training and implement improvements.

Skills

IT experience

Communication skills

Driving licence

Workload management

Windows/Microsoft Office

Analytical skills

Problem solving

Technical skills

Education

GCSEs including Maths and English

3rd level qualification in IT or related discipline

Job description

Project Coordinator
Attractive Salary and Benefits
36.5 Hour week (Hybrid)
Henderson Technology, Antrim Road, Templepatrick
Permanent

Who are we?

Henderson Technology is an award winning UK retail technology provider, best known for its EDGEPoS platform used across forecourt and convenience retail. EDGEPoS brings together point of sale, digital media screens, electronic shelf edge labels (ESELs), and store automation tools into a single, integrated system, helping retailers manage pricing, promotions and in-store content from one place.As the business continues to grow, the project Co-Ordinator will assist delivery of key projects and support product knowledge across departments within Henderson Technology.

A look into the role

You’ll join our Project Team aiding improvement of productivity and customer service, working alongside project managers, developers and retail technology specialists on live trials and pilot programmes.

Working as Project Coordinator you will:

• Provide effective coordination of Henderson Technology projects, pre-sales assistance and internal training for new product/solution implementations.
• Aid with GAP Analysis between customer needs and system capability.
• Monitor ongoing projects ensuring key milestones and deadlines are being achieved.
• Provide technical advice and support to the Henderson Technology Sales Team
• Ensure all team members are trained on all aspects of new projects and solutions that have been implemented
• Provide effective and engaging product demonstrations to new and existing customers
• Build strong working relationships that enable new product/solution training and implement improvements.

Skills for Success

Joining us as Project Coordinator the minimum criteria you’ll need is:

• Five GCSE’s or equivalent, including Maths and English
• Experience of working within an IT focused role.
• Full, valid UK driving license and access to a vehicle
• Experience in managing workloads and completing objectives to given timescales.
• Competent in the use of Windows Operating Systems and Microsoft Office products.

The Attributes you’ll need include:

• Good verbal and written communication skills as well as strong customer focus.
• The ability to work on own initiative as well as work effectively as part of a team.
• Strong analytical, problem solving and technical skills.

Desirable Criteria:

• 3rd level qualification in IT, Business Management, or a related discipline
• Experience of Henderson Technology products and/or EDGEPoS
• Experience of managing a projects from implementation to completion and hand over.
• Conversant with software installation and the concepts of Networking (IP).

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition

We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First

We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork

We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity

We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

Benefits include market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Standard hours of work are 36.5 per week, 5 days out of 7 days, 8:45am to 4:45pm, however work pattern may vary due to operational needs.

We are an equal opportunities employer.

Hightown Avenue Mallusk, Newtownabbey BT36 4RT [phone] [e-mail]