Progress Coach (0307-26) - Derby, DE22 1GB

University of Derby; Litchurch; Sur place; GBP 31 000 - 32 000; Plein temps

Avantages offerts par ce poste

Annual leave

LGPS

Wellbeing benefits

Staff discounts

Onsite gym

Cycle to Work

Flexible working

Development opportunities

Résumé du poste

University of Derby is seeking a Progress Coach to support learners across their educational journey in Derby (DE22 1GB). You will provide proactive pastoral, academic and wellbeing support, helping learners overcome barriers and reach their potential.

You will manage a caseload, monitor attendance and progress, and work with curriculum teams, Student Services, employer partners and families to coordinate effective support and foster positive outcomes.

Qualifications

• Educated to a minimum of Level 3. GCSE English Grade C/4+ (or equivalent) at Level 2.
• Level 2 Safeguarding qualification or willingness to work towards this.
• Strong communication and interpersonal skills with diverse stakeholders.

Responsabilités

• Manage a caseload of learners, monitor attendance, engagement and progress.
• Provide proactive pastoral, academic and wellbeing support to learners.
• Deliver high‑quality coaching, mentoring and tutoring activities.

Connaissances

Pastoral support

Coaching

Mentoring

Student engagement

Communication

Formation

Level 3 qualification

GCSE English (Grade C/4+) or equivalent Level 2

Description du poste

Progress Coach ) - Derby, DE22 1GB

About the University We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

About the College/Department

The Registry supports the whole student journey, from initial enquiry and admission through to final award and beyond. We work as an integrated, student-focused service, using our expertise, insight and technology to deliver excellent services and support student success. Our teams work collaboratively across the University, fostering an inclusive, high-performing culture that promotes wellbeing, development and opportunity for all.

Student Services

Student Services provides a range of student support, information, guidance and development services across the University including, counselling, disability, mental health, financial support and other key services delivered centrally. These teams work closely together (and with other sections of the university) to provide the best possible services to our students, to enhance the student experience, to help students achieve their full potential and to meet the strategic aims of the University. These services are central to the student experience, they are visible, seamless, effective and tailored to the needs of our student community.

About the Role

As a Progress Coach, you will play a key role in supporting learners to succeed throughout their educational journey. Working with a diverse student population, you will provide proactive pastoral, academic and wellbeing support, helping learners overcome barriers to achievement and reach their full potential.

You will manage a caseload of students, monitoring attendance, engagement and progress, and using data and insight to identify where additional support or intervention may be required. Acting as a trusted point of contact, you will build strong relationships with learners and work closely with curriculum teams, Student Services colleagues, employer partners and, where appropriate, parents/carers and external agencies to coordinate effective support and positive outcomes.

A core element of the role is delivering high-quality coaching, mentoring and tutorial activities that promote personal development, resilience, employability and learner success. You will also contribute to the delivery of key themes including safeguarding, Prevent, equality, diversity and inclusion, and learner wellbeing.

The role has a strong pastoral and safeguarding focus and is central to the University's commitment to providing an outstanding learner experience. The successful candidate will have the opportunity to develop valuable experience in supporting a broad range of learner groups within a unique and growing educational environment.

This is an excellent opportunity for someone looking to develop a career in student support, learner engagement, safeguarding or educational wellbeing, while making a tangible difference to students' experiences, outcomes and future progression.

About You

You will be an approachable, proactive and student-focused professional with experience of working with young people and adult learners in an educational, support, coaching, mentoring or pastoral environment. Passionate about helping learners succeed, you will be skilled at building positive relationships and creating a supportive and inclusive environment where students can thrive.

With excellent communication and interpersonal skills, you will be confident working with a diverse range of stakeholders, including students, academic colleagues, parents/carers, employer partners and external agencies. You will be able to provide effective one-to-one and group support, helping learners to overcome barriers to learning, improve engagement and achieve their goals.

You will have experience of working in a student-centred environment and be comfortable using attendance, progress and wellbeing information to identify concerns, implement timely interventions and monitor outcomes. A strong understanding of the importance of safeguarding, wellbeing and learner welfare is essential, particularly when supporting younger learners and those who may require additional support.

The successful candidate will be educated to a minimum of Level 3 and hold GCSE English at Grade C/4 or above (or equivalent) at Level 2. You will either hold a Level 2 Safeguarding qualification or be willing to work towards this. Most importantly, you will bring enthusiasm, resilience and a commitment to supporting learners to realise their potential, while contributing positively to the wider student experience.

Benefits

• Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
• Local Government Pension Scheme
• Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
• Access to a variety of staff discounts at high street retailers
• Discounted onsite gym
• Cycle to Work scheme
• A flexible working environment
• A commitment to personal and professional development
• Salary: £30,577 to £32,455 per annum (for exceptional performers, there is scope for further progression up to £37,323.25 per annum)