Progress Coach (Social Science)

Study Group; Sheffield; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Study Group in Sheffield is seeking a dedicated Progress Coach to support international students within the University of Sheffield International College on-site. You will hold regular 1-2-1 sessions, deliver targeted workshops, and collaborate across college teams to ensure students progress smoothly through their courses.

The role requires degree-level qualification, strong IT skills, and a patient, empathetic approach to student challenges.

Qualifications

• Experience providing academic and/or pastoral support to students or young adults in a 1:1 or small group setting.
• Degree level qualification or equivalent experience.
• Ability to adapt communications to the recipient.
• Strong IT skills including Microsoft Office and Google Suite.
• Empathetic and patient approach to addressing challenges and areas of weakness.
• Understanding of challenges faced by university students.

Responsibilities

• Hold regular 1-2-1 meetings with students to discuss progress and improvement targets.
• Deliver workshops to support learning and adaptation to UK Higher Education.
• Collaborate with college teams to answer student questions and signpost support.
• Monitor attendance and intervene for students with poor attendance.
• Provide intensive, subject-specific support to at-risk students.
• Complete meeting records accurately and timely.
• Raise welfare concerns with relevant colleagues with full information.
• Support induction and student experience activities.

Skills

Academic support

Pastoral support

Communication

Empathy

Student understanding

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Google Suite

Job description

Contract Type: Full-time (37.5 hours)- Fixed Term (1 Year)

Location:Sheffield,The University of Sheffield InternationalCollege(On-Site)

Salary: up to £26,520 per annum

ABOUT THE ROLE

• Hold regular 1-2-1 meetings with students from an assigned caseload to discuss their academic progress and agree improvement targets
• Deliver workshops to students from your caseload on topics that will support their learning on their chosen course and adaptation to UKHE
• Work across College teams to obtain answers to your students’ questions and gather information on pertinent academic and non-academic issues so as to be able to signpost and support students appropriately
• Monitor the academic progress of students in your caseload and identify those in need of intervention
• In collaboration with subject teams, take a proactive approach to student academic intervention
• Provide more intensive, subject specific support tostudents in your caseloadwho are at risk of failing to progress or have been given specific improvement targets.
• Provide feedback and information on students from your caseload to the Senior Progression & Transition Co Ordinator for consideration at cross college intervention meetings
• In collaboration with colleagues across the college, provide additional support to students with additional learning needs or disabilities
• Complete meeting records timely and accurately
• Ensure that student welfare concerns are passed to relevant colleagues in a timely manner with all relevant information
• Monitor the attendance of student in your caseload and issue warnings to those with poor attendance in line with the Study Group attendance policy
• Ensure students in your caseload are engaged with progression activities and processes
• Promote and support the selection of Student Representatives within your caseload
• Support the delivery of Induction Week and other Student Experience Team activities
• Contribute to the development of the Progress Coach page of the VLE

ABOUT YOU

Essential Criteria

• Experience of providing academic and/or pastoral support to students or young adults in a 121 or small group setting
• Degree level qualification, relevant subject knowledge at undergraduate level or equivalent experience
• The ability to communicate effectively by adapting the delivery of the message to the recipients
• Strong IT skills including Microsoft Office and Google suite
• The ability to take an empathetic and patient approach in addressing challenges and areas of weakness of the students in your caseload
• An understanding of the challenges faced by University students

Desirable Experience:

• Experience and understanding of compliance requirements in an academic setting
• Experience of working with international students
• Experience of using and developing a Virtual Learning Platform
• Teaching experience or ability to deliver information in an engaging and confident manner
• Proven ability to spark a change in behaviour or attitude of disengaged learners
• Cross cultural understanding

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. We are a trusted international educator to students and more than 50 university partners globally. We deliver high-quality international education solutions that drive success for our partners and students. We are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available.

ORGANISATION COMPLIANCE

For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.