Progress Coach

United Colleges Group Jobs; Greater London; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Enhanced DBS Check

Job summary

United Colleges Group is seeking a Progress Coach to support attendance and student engagement across our campuses. You will contact students, log communications in college databases, and help implement action plans with staff to boost retention.

The successful candidate will have experience with young people, be empathetic and able to motivate and coach students to success, and work within a team to maximise learning outcomes. Enhanced DBS Check is required.

Qualifications

• Experience working with young people.
• Empathetic and able to motivate and coach students to success.
• Able to follow directions and work with managers to improve attendance.

Responsibilities

• Support curriculum colleagues by following up attendance and maximizing retention and achievement.
• Call/contact students to improve attendance and identify barriers to attendance.
• Record all student communications on college databases and use IT tools like Microsoft Teams.
• Liaise with teaching staff to ensure students not meeting 85% attendance are followed up with an action plan.
• Collaborate with the wider student support teams to maximise attendance and success on courses.

Skills

Attendance management

Student engagement

Communication skills

Empathy

Tools

Microsoft Teams

Job description

£27,267.15 - £29,250.10 per annum including London Weighting Allowance

United Colleges Group

Closing on 12/10/2026 at 23:59

Enhanced DBS Check

Permanent | Full Time/Term Time

35 hours per week.

Progress Coach

£27,267.15 - £29,250.10 per annum including London Weighting Allowance

Full Time, Permanent, Term Time Only, 40 weeks

We are seeking ambitious, outstanding candidates to join our support staff at United Colleges Group. We are a forward-thinking education provider and our mission is to deliver outstanding, world class education and skills.

Who we are

United Colleges Group provides education to over 11,000 learners a year, including 16-18-year-olds, adults, apprentices, and students with high needs, across our five campuses and two colleges; City of Westminster College and College of North West London. The Cockpit Theatre also forms part of the Group.

With an annual turnover of over £50m, we are one of the top 20 largest college groups in the UK. We offer education and training in almost all vocational areas at a variety of levels for a wide range of learners of all ages and starting points.

Our mission is to provide all our learners with the very best knowledge and to break down any barriers to learning. We pride ourselves on enabling our learners to meet their individual needs and aspirations and we deliver a learning experience that is unique, enjoyable and rewarding.

The Role

• To support curriculum colleagues including English and maths with following up attendance of students and maximising retention and achievement of our students
• To call/ contact students to improve attendance/ find out barriers to attendance and implement necessary support to improve the attendance
• To record all correspondence with students on agreed college databases and be proficient on all IT including Microsoft/ Teams etc
• To be part of team meetings and provide regular updates to curriculum colleagues on caseload of students, and regularly liaise with the teaching staff in order to ensure all students not meeting 85% attendance are followed up and an action plan implemented to improve attendance and engagement with the course
• To work with the wider student support teams and work as a 'team around the student' in order to maximise attendance and subsequent success on the students' course

About you

The successful candidate should have experience in working with young people, are relatable and empathetic along with being able to motivate and coach our students to success. The ideal candidate would be self-sufficient, be able to use initiative, when necessary, be able to follow directions and act on them and feedback to managers without constant monitoring.

The College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to full-vetting procedures including an Enhanced Disclosure and Barring Services Check.

United Colleges Group is committed to fostering a culture of respect, inclusion and belonging, where everyone is valued and supported. We welcome applications from individuals of all backgrounds and are happy to make reasonable adjustments throughout the recruitment process.