Programme Support Officer

Opus People Solutions Limited; Milton Keynes; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Hybrid work

Contract 3 months+ extendable

Job summary

Milton Keynes City Council is seeking a Programme Support Officer within the Highways Service. The role is 37 hours per week with hybrid working (4 days on-site across Civic Offices and Synergy Park, 1 day remote) to support the delivery of a £20m capital programme.

You will coordinate governance, manage risks and actions, produce board packs and MI, and maintain records in Excel and SharePoint while liaising with engineers, project managers and senior stakeholders to meet deadlines.

Qualifications

• Experience as PMO/Project Support Officer or similar roles.
• Project governance, reporting, risk and issue management.
• Excellent communication and organisational skills.
• Previous Local Government experience preferred.

Responsibilities

• Supporting the delivery of a £20m Highways Capital Programme through effective programme coordination and reporting.
• Managing project information, governance processes, risks, actions and programme data.
• Producing reports, board packs and management information for stakeholders at all levels, including senior management.
• Maintaining accurate programme records across Excel, SharePoint and other council systems.
• Managing and coordinating requests received through the service inbox.
• Building strong relationships with engineers, project managers, operational teams and senior stakeholders to gather information and ensure deadlines are met.
• Supporting the continual improvement of reporting processes and reporting tools.

Skills

Stakeholder management

Communication

Organisation

PMO support experience

Tools

Excel

SharePoint

Microsoft Teams

Job description

Opus People Solutions are recruiting on behalf of Milton Keynes City Council for a Programme Support Officer within the Highways Service. The role is 37 hours per week, offering hybrid working (4 days on-site across Civic Offices and Synergy Park, 1 day remote), and £25 per hour umbrella, with an initial contract length of 3 months+. Please see a high-level overview of what the position involves below:

• Supporting the delivery of a £20m Highways Capital Programme through effective programme coordination and reporting
• Managing project information, governance processes, risks, actions and programme data
• Producing reports, board packs and management information for stakeholders at all levels, including senior management
• Maintaining accurate programme records across Excel, SharePoint and other council systems
• Managing and coordinating requests received through the service inbox
• Building strong relationships with engineers, project managers, operational teams and senior stakeholders to gather information and ensure deadlines are met
• Supporting the continual improvement of reporting processes and reporting tools

The ideal candidate will have experience with:

• Programme Support Officer, PMO Officer, Project Support Officer, Project Coordinator or similar roles
• Project governance, reporting, risk and issue management
• Strong Excel, SharePoint and Microsoft Teams skills
• Producing reports, board packs and management information
• Managing multiple stakeholders and building effective working relationships (vital)
• Excellent communication, organisation and interpersonal skills
• Previous experience within Local Government

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.