Project Support Officer

Experis (Austria); Milton Keynes; Hybrid; GBP 46,000 - 83,000; Full time

Job summary

Experis in Milton Keynes is seeking a Project Support Officer on a 6-month initial contract with a minimum of two days per week onsite. The role emphasizes governance and reporting, with strong JIRA proficiency essential to track progress.

You will support the Programme Manager, prepare status reports, maintain RAID logs, coordinate Programme Board packs, and assist with stage-gate reviews, financial reviews, and invoicing sign-offs.

Qualifications

• Proficient in JIRA to record, monitor and report on programme progress.
• Experience supporting governance processes across project delivery.

Responsibilities

• Review Status Reports for consistency and challenge current RAG.
• Collate Programme Board packs and update Senior Leadership section; take accurate meeting minutes.
• Support Stage Gate reviews; ensure documents are reviewed and linked to Stage Enabler Tool.
• Assist with financial reviews, forecasting, and variances; monitor Labour and Non Labour spend.
• Provide PR support and ensure sign-off for Non Labour invoices at project level.
• Assist project managers on flagship projects and maintain RAID and Dependency Tracking.
• Support programme reporting and liaise with PMO, finance, and resourcing teams.

Skills

JIRA proficiency

Governance

Programme reporting

RAID tracking

Job description

Role Title: Project Support officer

Duration: 6 month initial contract (Likelihood of extension)

Location: Milton Keynes. Min 2 per week onsite. May be an expectation to come in more often for meetings etc.

Rate: TBC p/d Umbrella inside IR35

Role purpose / summary

The primary purpose of a Project Support Officer is to provide support to the Programme Manager and ensure a consistent governance approach to project delivery. It is crucial that the role holder is proficient in JIRA due to our ways of working that is focused on that specific tool to record, monitor and report on progress of the programme.

Status Report RAG Reviews

• Reviewing Status Reports to ensure consistency
• Challenge current RAG
• Review financials to check with BoM reporting
• Update MI for BoM pack including key challenges and ensure path to green is clear

Programme Board Reporting

• Collation of the Programme Board Packs
• Updating Senior Leadership Team section
• Completing accurate meeting minutes
• Setting up all meetings with key stakeholders

Stage Gate Reviews

• Supporting Project Managers with the state gate prep, including ensuring all documents are reviewed and linked to the Stage Enabler Tool
• Review core documents and all tailored documents at each stage
• Facilitate the Stage gate meeting
• Ensure consistent governance within the programmes

Finance and Resource Review

• Support Project Managers with their financial reviews following monthly actual updates
• Ensure forecasts reflect any latest project actuals
• Review total spend against approved budget and challenge any variances
• Review Labour and Non Labour actuals and forecasts
• Support with Resource forecasts and ensure latest actuals are reflected

PR Creation

• Provide support to the PMO administrator with raising PR's

Non Labour Invoices

• Support PMO in ensuring the relevant sign off for all Non Labour invoices at a project level

Project Support

• Support project managers on flagship projects where possible

RAID and Dependency Tracking

• Provide support in maintaining a programme level RAID log and Dependency Tracker at a programme level

Programme Level Reporting

• Support the programme managers with Programme reporting
• PSOs interact with all of the PMO, as we provide support to projects
• We will liaise with finance and resourcing on project spend and contractors and with the administrator for invoice queries. We also collate Portfolio level reporting for the PMO Lead as well as interacting regularly with the other PSOs

Who you interact with

• We work with Programme Managers and Project Managers to collate management information at a programme level, review and discuss project issues and carry out stage gates to ensure consistent governance. We also work with the Business Analysis and wider programme team to understand future demand within the programme.
• Within the wider business, we work with senior management including BoM members and Project Sponsors and business SME's within each area of our programmes.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!