Highway Services Programme Support Officer

Civic Recruitment Limited; Milton Keynes; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Umbrella pay arrangement

Job summary

Civic Recruitment Limited is seeking a Programme Support Officer for a 3-month contract in Milton Keynes, supporting the Highways Service by managing, monitoring and reporting the Capital Programme. The role operates under an umbrella pay arrangement at £25 per hour and follows a hybrid pattern.

You will coordinate project information, maintain records, and produce clear progress reports, ensuring timely, accurate information for decision makers and stakeholders across the council.

Qualifications

• Extensive practical experience with project management techniques, tools, and approaches.
• Experience in providing project or programme support within a complex organization.
• Proficiency in managing project information, maintaining records, and generating progress reports.
• Experience with project documentation, version control, and information management systems.
• Ability to monitor project milestones, actions, risks, and issues.
• Strong record-keeping and organizational skills.
• Excellent attention to detail and capability to maintain accurate project information.
• Effective written and verbal communication skills.

Responsibilities

• Track, monitor, and report on the progress of the Highways Capital Programme and related project requests.
• Ensure programme information is accurate, validated, and clearly presented to aid decision-making.
• Communicate effectively with colleagues, senior officers, Councillors, contractors, and external stakeholders.
• Maintain and update project documentation, ensuring accessibility and accuracy.
• Manage document version control and naming conventions to provide a reliable source of project information.
• Keep detailed project records, including milestones, financial data, budgets, actions, and risks.
• Set up and manage project network folders, ensuring appropriate access for project teams.
• Coordinate and maintain project logs, covering risks, issues, change control, project requests, and capital programme changes.

Skills

Project management

Documentation management

Progress reporting

Communication

Organisational skills

Attention to detail

Tools

Information management systems

Job description

Milton Keynes, United Kingdom | Posted on 05/11/2026

Job Description

3 months contract with a Local Authority

Summary

• This is a 3-month contract position with a Local Authority, offering a pay rate of £25 per hour under an umbrella arrangement. The Programme Support Officer will play a crucial role in supporting the Highways Service by providing project, programme, and administrative assistance. The focus will be on managing, monitoring, and reporting the Highways Capital Programme.

Responsibilities

• Track, monitor, and report on the progress of the Highways Capital Programme and related project requests.
• Ensure programme information is accurate, validated, and clearly presented to aid decision-making.
• Communicate effectively with colleagues, senior officers, Councillors, contractors, and external stakeholders.
• Maintain and update project documentation, ensuring accessibility and accuracy.
• Manage document version control and naming conventions to provide a reliable source of project information.
• Keep detailed project records, including milestones, financial data, budgets, actions, and risks.
• Set up and manage project network folders, ensuring appropriate access for project teams.
• Coordinate and maintain project logs, covering risks, issues, change control, project requests, and capital programme changes.

Requirements:

• Extensive practical experience with project management techniques, tools, and approaches.
• Experience in providing project or programme support within a complex organization.
• Proficiency in managing project information, maintaining records, and generating progress reports.
• Experience with project documentation, version control, and information management systems.
• Ability to monitor project milestones, actions, risks, and issues.
• Strong record-keeping and organizational skills.
• Excellent attention to detail and capability to maintain accurate project information.
• Effective written and verbal communication skills.

Additional Information

• Working hours are 37 hours per week.
• Hybrid working model: 4 days on-site at Civic Offices and Synergy Park, 1 day remote.
• A DBS check is required.
• Payments are made bi-weekly.