PMO Coordinator: Highways Capital Programme (Hybrid)

Concept Resources; Milton Keynes; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Milton Keynes City Council is seeking an experienced Programme Support Officer to help coordinate the Highways Capital Programme. The role supports the Programme Manager and operational teams to ensure accurate reporting, governance and stakeholder communications across a £20m portfolio.

The successful candidate will combine PMO/ governance expertise with strong interpersonal and relationship-building skills, working across on-site and remote settings in a Hybrid role.

Qualifications

• Experience as a Programme Support Officer, Project Support Officer, PMO Officer, PMO Analyst, Project Coordinator, Programme Coordinator or similar.
• Strong understanding of project governance and programme controls.
• Experience maintaining risk registers, issue logs, action trackers and programme documentation.
• Advanced Microsoft Excel skills.
• Strong Microsoft Teams and SharePoint experience.
• Experience producing management reports, highlight reports and board packs.
• Ability to manage competing priorities and meet strict reporting deadlines.
• Excellent written and verbal communication skills.
• Strong stakeholder engagement and relationship-building capabilities.
• Desirable: Local Government experience; exposure to Power BI reporting; PMO or portfolio management office experience; highways/infrastructure environment experience.

Responsibilities

• Support the management and coordination of the Highways Capital Programme.
• Collect, validate and maintain programme information from project managers, engineers and operational teams.
• Produce reports, management information, board packs and briefing documents for senior stakeholders.
• Maintain project governance documentation including risks, issues, actions, project requests and programme records.
• Manage and coordinate requests received through the service inbox, ensuring timely allocation and responses.
• Monitor programme milestones, budgets and project status information.
• Support annual planning and reporting cycles across multiple service areas within Highways.
• Maintain accurate records and document control processes within SharePoint and other council systems.
• Work with stakeholders at all levels to gather information and ensure reporting deadlines are met.
• Contribute towards improvements in reporting processes and explore opportunities to enhance reporting through Power BI and other technologies.

Skills

Governance & PMO

Stakeholder engagement

Reporting

Communication

Prioritisation

Tools

Power BI

SharePoint

Microsoft Teams

Excel

Job description

Milton Keynes City Council is seeking an experienced Programme Support Officer to help coordinate the Highways Capital Programme. The role supports the Programme Manager and operational teams to ensure accurate reporting, governance and stakeholder communications across a £20m portfolio.

The successful candidate will combine PMO/ governance expertise with strong interpersonal and relationship-building skills, working across on-site and remote settings in a Hybrid role.