Programme Support Officer

ESPO Trading Limited; Glenfield; On-site; GBP 33,000 - 35,000; Full time

Job summary

Leicestershire County Council is seeking an experienced administrator to support the Integration Team. You will manage boards and meetings, coordinate programme reporting, and collate information to identify risks and drive improvements.

You will assist the Service Manager and maintain electronic tracking systems using MS Office tools including Excel, Access, PowerPoint, Visio and MS Project. Flexible working options may apply.

Qualifications

• Educated to NVQ4 level in Project Management/Business Admin or equivalent experience.
• Experience providing administrative support to transformation/change programmes.
• Experience developing and maintaining electronic information tracking systems.
• Experience using MS Office including Excel, Access, PowerPoint, Visio and MS Project.
• Knowledge of quality assurance, risk management and benefits realisation.

Responsibilities

• Provide administrative support to ensure effective operation of the Integration Team.
• Manage and service boards and meetings; coordinate programme reporting and assurance activities.
• Collate and analyse project information to identify risks and improvements.
• Support corrective actions where required and manage statutory returns.

Skills

MS Office proficiency

Excel

Access

PowerPoint

Visio

MS Project

Project coordination

Risk management

Education

NVQ4 level in Project Management/Business Admin

Tools

MS Project

Visio

Job description

Organisation: Leicestershire County Council

WorkLocation: County Hall LE3 8RA

Salary: £33,129 - £35,493 per annum (pro rata for part time)

WorkingHours: 37 per week

ContractType: Fixed Term (12 Months) or Secondment for 12 Months

Closing Date: 23rd September 2026

Interview Date(s): TBC

About the Role

Provide key administrative and coordination support to ensure the effective operation of the Integration Team. Support the Integration Service Manager by managing and servicing boards and meetings, coordinating programme and project reporting and assurance activities, including statutory returns, and collating and analysing project information to identify risks, recommend improvements, and support corrective actions where required.

About You

• Educated to NVQ4 level in Project Management/Business Admin or appropriate experience to this level.
• Experience of providing technical/administrative support to a transformation/change programme and developing, establishing and maintaining electronic knowledge and information tracking systems whilst using Experience of using Microsoft Office software including Excel, Access, PowerPoint, Visio, and MS Project
• Experience of developing and implementing administrative systems and procedures for programme/project management including quality assurance, risk management and benefits realisation function.
• Monitoring and maintaining financial records and providing reports and management information.
• An awareness and understanding programme and project management techniques, including change management theory and good practice.
• Understanding of public sector environment and governance requirements.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Lucy Hulls Project Manager

Telephone: [phone]

Email: [e-mail]