Programme Director

Jobtailor; Woking; On-site; GBP 90,000 - 130,000; Full time

Job summary

Jobtailor in the United Kingdom is seeking a senior Programme Manager to lead large-scale healthcare IT programmes, including LIMS/LIS and Order Communications, with executive-level delivery oversight.

You will engage NHS executives, manage governance, risks, dependencies, and escalations, and drive data-driven decisions using Power BI while mentoring delivery teams across sales to delivery transitions.

Qualifications

• Significant experience leading large-scale healthcare IT programmes.
• Proven track record delivering complex LIMS/LIS and related healthcare projects.
• Experience managing multiple concurrent programmes and teams.
• Strong customer-facing skills with executive stakeholder engagement.
• Experience governance, risks, issues, dependencies, and escalations.

Responsibilities

• Lead a portfolio of large-scale healthcare IT programmes with executive oversight.
• Oversee delivery governance, risks, issues, and escalations at senior levels.
• Engage NHS executives and stakeholders throughout programme lifecycles.
• Drive transition from sales through initiation, delivery, and closure.
• Champion data-driven decision-making and AI-enabled delivery practices.
• Support sales opportunities with delivery planning and pricing input.
• Coach and develop Programme Managers, Project Managers, and SMEs.

Skills

Leadership

Coaching

Mentoring

Communication

Consulting

Data Analytics

Stakeholder Management

Financial Acumen

Education

PRINCE2

MSP

Tools

Power BI

Programme Management Tools

Visualisation Tools

AI Tools

Job description

• Lead a portfolio of large-scale pathology, LIMS/LIS, and Order Communications implementation programmes
• Provide executive-level oversight of delivery, governance, risks, issues, and escalations
• Engage with customer executives, Senior Responsible Owners, and key stakeholders throughout programme lifecycles
• Manage transition from sales through project initiation, delivery, and closure
• Drive continuous improvement across programme management processes, tools, and delivery frameworks
• Support project teams in delivering contractual commitments and maintaining customer satisfaction
• Monitor programme performance, quality, timelines, and commercial outcomes
• Act as senior client-facing representative for strategic programmes
• Build relationships with executive stakeholders within NHS and healthcare organisations
• Lead programme governance meetings and executive steering groups
• Manage senior-level escalations and resolve complex delivery challenges
• Champion modern delivery practices, automation, data-driven decision-making, and AI-enabled ways of working
• Use data, analytics, and reporting to improve programme visibility and performance
• Support sales opportunities through delivery planning, solution shaping, pricing discussions, and customer presentations
• Collaborate with commercial, product, and technical teams
• Contribute to contract reviews and programme planning
• Coach, mentor, and develop Programme Managers, Project Managers, Consultants, and SMEs
• Drive high performance and accountability across delivery teams
• Own financial performance, revenue, profitability, forecasting, budgets, and financial governance for the programme portfolio
• Identify commercial risks and opportunities to improve outcomes and margins

Requirements

• Significant experience leading large-scale healthcare IT programmes
• Proven track record delivering complex LIMS/LIS, Order Communications, EPR, pathology, or wider healthcare transformation programmes
• Experience managing multiple concurrent programmes and project teams
• Strong customer-facing skills and ability to engage and influence executive stakeholders
• Experience managing programme governance, risks, issues, dependencies, and escalations
• Demonstrable experience driving organisational change and improvement initiatives
• Strong leadership, coaching, and mentoring capability
• Experience within a healthcare software vendor, consultancy, or healthcare technology provider desirable
• Knowledge of pathology, laboratory information systems, or broader NHS clinical workflows desirable
• Experience supporting commercial bids, proposals, and pre-sales activities desirable
• PRINCE2, MSP, or equivalent programme management qualifications desirable
• Experience using programme reporting, analytics, and visualisation tools such as Power BI desirable
• Excellent communication and stakeholder management skills
• Strong consulting and advisory capabilities
• Strong financial management skills and commercial awareness
• Working knowledge of AI technologies and core AI concepts
• Ability to demonstrate use of AI tools in a professional setting

Core Competencies

Demonstrates expertise in leading large-scale healthcare IT programmes, with a focus on LIMS/LIS and Order Communications. Proven ability to engage executive stakeholders, drive programme governance, and utilize data-driven decision-making to enhance programme performance.

Highest-signal resume keywords

• Large-Scale Healthcare IT Programme Leadership
• Programme Governance Management
• Customer-Facing Engagement
• Financial Performance Management
• AI Technologies Knowledge

ATS Optimization Keywords

Hard Skills

• LIMS/LIS Implementation
• Order Communications Management
• Pathology Programme Delivery
• Programme Reporting
• Financial Governance
• Change Management
• Commercial Bid Support
• Data Analytics
• Project Management
• Stakeholder Management

Soft Skills

• Leadership
• Coaching
• Mentoring
• Communication
• Consulting

Certifications & Qualifications

• PRINCE2
• MSP

Industry Keywords

• Healthcare Transformation
• NHS Clinical Workflows
• Laboratory Information Systems
• Healthcare Software Vendor
• Consultancy

Tools & Technologies

• Power BI
• Programme Management Tools
• Visualisation Tools
• AI Tools