Digital Service Project Manager

Jobtailor; Leatherhead; On-site; GBP 60,000 - 90,000; Full time

Job summary

Jobtailor in Leatherhead, United Kingdom, is seeking an experienced Project Manager to lead Digital & AI programmes from initiation through closure. You will plan, coordinate and deliver projects, ensuring scope, schedule, quality and budget are met while collaborating with technical teams and delivery partners.

You will manage governance, risk and assurance activities, develop plans, monitor progress, and report status to stakeholders.

Qualifications

• Demonstrates experience managing digital, technology, data, automation or business change projects.

Responsibilities

• Plan, coordinate and deliver Digital & AI projects from initiation through closure.

Skills

Digital & AI project management

Stakeholder management

Risk management

Project management

Scheduling

Governance

Benefits realisation

Reporting practices

Dependency management

Quality assurance

Automation

Data management

Effective communication

Organisational skills

Team coordination

Mentoring

Continuous improvement

Education

PRINCE2 Practitioner

APM PMQ

AgilePM

Tools

Project management tools

Reporting frameworks

Governance processes

Digital platforms

AI delivery environments

Job description

• Plan, coordinate and deliver Digital & AI projects from initiation through closure
• Ensure projects meet agreed scope, schedule, quality and budget
• Work closely with technical teams, stakeholders and delivery partners
• Ensure compliance with governance, security and assurance requirements
• Develop and maintain project plans, schedules, milestones and dependency maps
• Coordinate multidisciplinary teams, stakeholders and delivery partners
• Manage project risks, issues, dependencies, actions and decision logs
• Monitor progress against scope, schedule, budget and quality targets
• Prepare project status reports, governance updates and assurance evidence
• Support release planning, testing, implementation planning and project handovers
• Facilitate communication between technical and non-technical stakeholders
• Coordinate continuous improvement through lessons learned, retrospectives and best-practice sharing
• Support benefits tracking and delivery confidence reporting

Requirements

• Demonstrable experience managing digital, technology, data, automation or business change projects
• Good knowledge of project management methods, governance, scheduling, risk management and reporting practices
• Experience managing project risks, issues, dependencies, actions and decisions in a structured and transparent way
• Ability to coordinate multidisciplinary teams and third-party suppliers to deliver agreed outcomes
• Effective stakeholder management and communication skills
• Experience working within regulated, assurance-led or quality-managed environments
• Understanding of agile, hybrid and waterfall delivery methodologies
• Relevant project management qualification or equivalent experience, such as PRINCE2 Practitioner, APM PMQ, AgilePM or similar
• Effective written and verbal communication abilities
• Good organisational skills with the ability to manage multiple priorities and deliverables
• Experience managing Digital & AI programmes or portfolios
• Knowledge of software, data platform, automation or AI delivery environments
• Experience working with external suppliers and delivery partners
• Experience supporting governance reviews, audits or assurance activities
• Knowledge of benefits realisation and delivery confidence reporting
• Experience contributing to project management improvement initiatives and best practice development
• Exposure to security, risk and compliance requirements within digital or technology projects
• Experience mentoring or supporting less experienced project professionals
• Familiarity with project management tools, reporting frameworks and governance processes
• Experience within consultancy, engineering or other professional services environments
• Must be able to satisfy clearance criteria for UK National Security Vetting
• Must undergo pre-employment screening

Core Competencies

Demonstrates expertise in managing Digital & AI projects, ensuring compliance with governance and quality standards while effectively coordinating multidisciplinary teams and stakeholders. Proficient in project management methodologies, risk management, and delivering projects within regulated environments.

Highest-signal resume keywords

• Digital & AI Project Management
• Agile, Hybrid, and Waterfall Methodologies
• PRINCE2 Practitioner or Equivalent
• Stakeholder Management
• Risk Management

Hard Skills

• Project Management
• Risk Management
• Scheduling
• Governance
• Benefits Realisation
• Reporting Practices
• Dependency Management
• Quality Assurance
• Automation
• Data Management

Soft Skills

• Effective Communication
• Organisational Skills
• Team Coordination
• Mentoring
• Continuous Improvement

Certifications & Qualifications

• PRINCE2 Practitioner
• APM PMQ
• AgilePM

Industry Keywords

• Regulated Environments
• Assurance-led
• Quality-managed
• Consultancy
• Professional Services

Tools & Technologies

• Project Management Tools
• Reporting Frameworks
• Governance Processes
• Digital Platforms
• AI Delivery Environments