Programme Coordinator UG (70094-0826)

Warwick Business School, The University of Warwick; Coventry; On-site; GBP 27,000 - 30,000; Full time

Job summary

Warwick Business School at the University of Warwick in Coventry seeks an enthusiastic administrator to join the Undergraduate Office’s Service Team. You will provide world-leading service and high-quality administrative support across our undergraduate programmes, helping to deliver an excellent student experience.

In a busy, team-based environment you will develop strong customer service skills, manage information accurately, and contribute to ongoing service improvements during a period of

Qualifications

• Providing world-leading service and high-quality administrative support for undergraduate programmes.
• Experience delivering excellent customer service and strong IT literacy.

Responsibilities

• Support a wide range of activities across degree programmes.
• Work in a busy environment within a team that focuses on service quality.
• Contribute to ongoing service improvements during a period of change.

Job description

About the Role

Informal Queries

• For informal queries, please contact Shawnna Pomeroy (Assistant Programme Manager) at [e-mail]

This role sits with the WBS Undergraduate Office’s Service Team and focuses on providing world-leading service and high-quality administrative support for Warwick Business School’s undergraduate programmes.

This is a varied role which involves a wide range of activities across our degree programmes. This is a good opportunity to gain experience in a range of areas, working in a friendly and supportive team with a strong learning and development culture.

This role would be joining the team at an exciting time, during an ongoing programme of change and improvement aimed at maximising our service quality and providing the best possible experience to our students.

About You

Customer skills and a proactive approach are vital. We are looking for individuals who thrive when working in a busy environment, have strong problem-solving skills and who can adapt to change quickly. If you are passionate about delivering a great service to students, can manage information quickly and accurately, and enjoy working in a team environment then we’d love to hear from you.

You will have experience of delivering excellent customer service through effective team working and be able to demonstrate the ability to work effectively in a matrix organisational context. Evidence of well-developed administration skills and a high level of IT literacy will be required, as will the ability to work with a high degree of accuracy and with attention to detail.

£26,707 to £30,378 per annum