Programme Administrator - Foundation Programmes, Social Sciences and Creative Programmes

London College of Contemporary Arts (LCCA); Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

London College of Contemporary Arts is seeking a Programme Administrator to support Foundation, Social Sciences and Creative Programmes. You’ll handle day-to-day admin, manage student records, timetables, inductions and assessments, and collaborate with Registry, timetabling, and Student Hub to ensure a seamless student journey.

You’ll work closely with academic teams, students and central services, driving efficient processes in line with college regulations and academic standards.

Qualifications

• Experience in an administrative role, ideally within student or programme administration.
• Excellent organisational skills with the ability to manage multiple priorities and meet tight deadlines.
• Strong IT skills including MS Office and data systems.
• Ability to interpret and apply processes, policies and complex information accurately.
• Excellent communication skills to engage with students and staff at all levels.
• Collaborative approach and ability to build strong working relationships.
• Student-focused mindset with a friendly, professional and supportive approach.
• Attention to detail and methodical working.

Responsibilities

• Acting as a first point of contact for students, staff, and lecturers—providing timely, professional support.
• Coordinating teaching and timetabling support, including arranging cover and maintaining clear communications.
• Supporting student lifecycle processes, including inductions, timetables, assessments, and results.
• Managing assessment administration, ensuring submission links, marking processes, and feedback are accurate and delivered on time.
• Maintaining and updating student records and programme data systems with a high level of accuracy.
• Supporting exam boards, reporting, and data analysis, including collating attendance and performance data.
• Managing programme documentation and SharePoint folders, ensuring version control and accessibility.
• Supporting academic staff onboarding, including inductions, documentation, and system access.
• Processing HPL invoices and liaising with finance teams.
• Working collaboratively with teams such as Registry, timetabling, and the Student Hub to ensure a seamless student experience

Skills

Excellent organisational skills

Strong communication skills

Collaborative approach

Detail-oriented

Tools

MS Office

SharePoint

Job description

London College of Contemporary Arts

Role: Programme Administrator (Foundation Programmes, Social Sciences and Creative Programmes).

Department: Programme Administration

Location: Tower Hill / Aldgate

Reporting to: Team Leader – Programme Administration

About The Role

We’re looking to build a team of highly organised and proactive Programme Administrators to join our Programme Administration team and play a vital role in supporting the student journey.

This is a fast-paced, varied position where you will take ownership of day-to-day administration across one or more academic programmes. You’ll work closely with academic teams, students, and central services to ensure that processes run smoothly, deadlines are met, and students receive a high-quality, responsive service.

As part of a collaborative team, you’ll contribute to the continuous improvement of systems and processes—ensuring they are efficient, consistent, and fully aligned with our College regulations and academic standards.

PLEASE NOTE: We are recruiting for multiple roles across 3 divisions in total, Foundation Programmes, Social Sciences, and Creative Programmes, As part of your application please specify which area you would like to be considered for.

Key Responsibilities

• Acting as a first point of contact for students, staff, and lecturers—providing timely, professional support.
• Coordinating teaching and timetabling support, including arranging cover and maintaining clear communications.
• Supporting student lifecycle processes, including inductions, timetables, assessments, and results.
• Managing assessment administration, ensuring submission links, marking processes, and feedback are accurate and delivered on time.
• Maintaining and updating student records and programme data systems with a high level of accuracy.
• Supporting exam boards, reporting, and data analysis, including collating attendance and performance data.
• Managing programme documentation and SharePoint folders, ensuring version control and accessibility.
• Supporting academic staff onboarding, including inductions, documentation, and system access.
• Processing HPL invoices and liaising with finance teams.
• Working collaboratively with teams such as Registry, timetabling, and the Student Hub to ensure a seamless student experience

About You

You’ll be detail-driven, adaptable, and confident working in a busy academic environment.

We’re Particularly Interested In Candidates Who Have

• Experience in an administrative role, ideally within student or programme administration.
• Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines.
• Strong IT skills, including MS Office and data systems.
• The ability to interpret and apply processes, policies, and complex information accurately.
• Excellent communication skills, with the confidence to engage effectively with students and staff at all levels.
• A collaborative approach and the ability to build strong working relationships.
• A student-focused mindset, with a friendly, professional and supportive approach.
• High attention to detail, with a methodical and conscientious way of working.
• Experience in a Higher Education setting and familiarity with student systems would be an advantage but is not essential.

Why Join Us?

This is a fantastic opportunity to play a key role in delivering an outstanding student experience within a supportive and collaborative team. You’ll gain exposure to a wide range of academic processes and have the opportunity to develop your skills in a dynamic higher education environment.

We are committed to recruiting a diverse workforce and welcome applications from all sections of the community.

LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team [e-mail]

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following linkEmployers' right to work checklist - GOV.UK (www.gov.uk). Please notewe are not a licenced sponsor.