Admissions Interviewer

Global University Systems (GUS); Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

20 days annual leave

Pension contributions

Season Ticket Loan

Vision Express Eye Care Vouchers

Training & Development opportunities

Staff Discount Scheme

Social events

Employee wellbeing programmes

Job summary

A leading educational institution in London is seeking an Admissions Interviewer to enhance student engagement and support the admissions process. The role involves conducting interviews, assessing applicants, and contributing to a positive student experience. Candidates should hold a Bachelor's degree and possess strong communication and interpersonal skills. This full-time, onsite position offers competitive remuneration, annual leave, and various employee benefits, ensuring a supportive and innovative working environment.

Qualifications

• Strong understanding of interview practices and requirements.
• Experience in academic administrative roles.
• Good subject knowledge based on teaching or practice-based experience.
• Good attention to detail.
• Problem solving ability.

Responsibilities

• Conduct interviews, review applications and qualifications.
• Ensure engagement and retention strategy of students is met.
• Manage phone and email inquiries professionally.
• Engage with prospective students as a leading ambassador for LCCA.
• Write up and submit interview forms after each interview with clear evaluation of suitability.
• Make recommendations for offers or rejections and build positive relationships with students.
• Undertake other duties as part of the academic team as directed by the Line Manager.
• Represent the College at external events as needed.
• Adhere to Equality, Health & Safety policies and collaborate on safety responsibilities.

Skills

Strong communication skills

Interpersonal skills

Attention to detail

Problem solving

Mentoring ability

Education

Bachelor’s degree or equivalent

Job description

Location: London - Tower Hill

Working Model: Onsite

Contract: Full time, Permanent

About LCCA

LCCA is a contemporary institution, offering a range of programmes. Our students embark on a journey which is designed to meet their academic and personal demands. At the very heart of our vision is a student-centered learning and teaching methodology which is progressive, forward-thinking, modern, and designed to meet our learners’ needs.

Our academic team consists of modern, progressive, professionals who have what it takes to motivate students from a variety of backgrounds, to inspire belief in students who are striving for professional and personal recognition and to drive students towards successful lives.

You will have a distinct skill set; a ‘can-do’ attitude - and should demonstrate the consistent ability to put the core elements of our learning and teaching philosophy into practice, both in the strategic implementation of experiential teaching activities and in the management of high-class teaching delivery.

The underpinning philosophy of LCCA is as follows:

• Through experiential teaching we aim to provide students with a ‘real-life’ skill set which is transferable out of the classroom and into the world of work.
• Through ‘chunked learning’ we aim to ensure students are thoroughly engaged and motivated by their teachers.
• Through ‘deliberate reflection’ we aim to get students thinking about their role in the learning experience and to embed their knowledge for future use.
• Through regular and precise feedback, we aim to offer students ways to improve their skills and knowledge on a daily basis.

Role Summary

The Admissions Interviewers are expected to work alongside the recruitment and admissions teams to ensure effective and smooth running of the process of application, interviews and be a proactive agent in the College engagement and retention strategy. LCCA seeks to ensure that all applicants who are interested in studying on courses offered have not only the appropriate entry qualifications, numeracy and literacy skills, but also have the required aptitude, interest and motivation to allow them to commit to their chosen course.

Key Responsibilities

Interviewing

To give due consideration to applications including:

• Review student folders prior to starting the interview.
• Confirm data and previous qualifications and experience relevant to the selected course.
• Review the personal statement and discuss relevant sections with the applicant to gain an insight into their motivation and reasons for wanting to study.
• Engage with prospective students as one of the leading ambassadors for LCCA.

• Write up and submit interview forms following each interview, ensuring all relevant sections are completed including a clear evaluation of the applicant’s suitability.
• Make recommendation for the offer of a place or the rejection of the applications, building positive relationships with students.
• To undertake other duties as part of the academic team as directed by the Line Manager.
• Undertake any other duties which may reasonably be required by the senior management including representation of the College at external events.
• Undertake other duties of a reasonable nature, as may be determined by the post-holder’s supervisor from time to time, in consultation with the post-holder.
• Carry out all duties in accordance with the College’s Equal Opportunities Policy and other policies designed to protect members of staff or students from harassment. It is the duty of the post-holder not to act in a prejudicial or discriminatory manner towards members of staff, students, visitors or members of the public. The post-holder should also counteract such practice or behaviour by challenging or reporting it.
• Take reasonable care of health and safety of self, other people and resources whilst at work to comply with the College’s Health and Safety Policy, Codes of Practice and local rules.
• Co‑operate with the line manager, or any other person with specific responsibility for health and safety, to enable the Schools’ responsibilities under the Health and Safety at Work Act to be performed.

Engagement & Retention

• To support the engagement and retention strategy to support student population and the student experience;
• Strong understanding of the student lifecycle, resolving issues in an accurate and timely manner, offering options for students that are carefully explained, in order to support a strong students’ experience
• Encouraging that students from all demographic and academic background are adequately represented in student initiatives offered by the College &/or Students’ Union at key transitions in the student journey for different year groups
• Be familiar with the college IT systems and VLE that support this role, in particular online forms and enquiries
• Proactively contribute to create a second to none experience for the arrival and induction of new students, Assist with the organisation and attendance at events such as induction and Graduation
• To support the academic and admin teams with the integration of students into campus life.
• To develop and create an effective engagement strategy to connect with the student population through social events and activities to enhance the student experience.
• Phone and email enquiry management ensures a strong client focus is maintained.
• Provide high quality client service – front counter information and advice, system support and direction, and referral in a professional and accurate manner.
• Provide reporting and statistics on engagement and retention using the agreed software during the student lifecycle to assist with planning.

About You

Qualifications & Skills

• Bachelor’s degree or equivalent
• Good understanding of the requirements and good practices associated with interview practices
• Strong communication and Interpersonal skills ability to mentor and support
• Good attention to detail
• Problem Solving ability

Experience

• Relevant Academic course management and delivery of experiences
• Academic administrative experience
• Relevant Industry experience
• Good subject and academic knowledge based on teaching or practice-based experience
• Experience of conducting interviews in an academic setting

What we offer

• Competitive salary
• 20 days annual leave
• Pension 5% personal contribution & 3% Company contribution
• Season Ticket Loan (T&C's apply)
• Vision Express Eye Care Vouchers
• Training & Development opportunities (T&C's apply)
• Staff Discount Scheme – via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics etc
• Refer a friend scheme for staff members (T&C's apply).
• Social events on campus and through GUS Social Committee "GOSH - GUS on Staff Happiness".
• Professional development opportunities, including training and career progression pathways.
• Employee wellbeing programmes and access to counselling services.

Our Approach

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team [e-mail]

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.