Program Manager

Next Ventures; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Next Ventures seeks an experienced ServiceNow Programme Manager to lead a major transformation programme for a banking client in a long-term contract. You will oversee end-to-end delivery, governance, budgets, timelines, risks, and dependencies across multiple workstreams and vendors.

You will engage senior stakeholders, drive planning and reporting, and ensure regulatory, security, and operational alignment. Strong executive communication and offshore delivery experience are essential.

Qualifications

• Extensive experience delivering large-scale ServiceNow transformation programmes.
• Strong understanding of ServiceNow platform capabilities in enterprise implementations.
• Proven track record managing multi-million-pound transformation initiatives.
• Background delivering programmes in banking or highly regulated industries.
• Excellent stakeholder management and executive communication skills.
• Experience coordinating third-party suppliers, system integrators, and offshore delivery teams.

Responsibilities

• Lead end-to-end delivery of a large-scale ServiceNow transformation programme.
• Manage programme governance, budgets, timelines, risks, and dependencies.
• Coordinate multiple workstreams, vendors, and delivery teams.
• Engage with senior business and technology stakeholders to ensure alignment.
• Drive programme planning, reporting, and executive-level communications.
• Ensure delivery complies with regulatory, security, and operational requirements within banking.

Skills

Programme management

ServiceNow

Stakeholder management

Vendor management

Regulatory compliance

Executive communication

Offshore delivery

Banking domain knowledge

Tools

ServiceNow platform

Job description

We are seeking an experienced ServiceNow Programme Manager to lead a large-scale ServiceNow transformation programme for a major banking client. This is a long-term contract opportunity requiring a proven track record of delivering complex enterprise-wide ServiceNow initiatives within highly regulated environments.

Key Responsibilities:

• Lead the end-to-end delivery of a large-scale ServiceNow transformation programme.
• Manage programme governance, budgets, timelines, risks, and dependencies.
• Coordinate multiple workstreams, vendors, and delivery teams.
• Engage with senior business and technology stakeholders to ensure alignment and successful outcomes.
• Drive programme planning, reporting, and executive-level communications.
• Ensure delivery follows regulatory, security, and operational requirements within the banking sector.

Required Experience:

• Extensive experience as a Programme Manager delivering large-scale ServiceNow transformation programmes.
• Strong understanding of ServiceNow platform capabilities and enterprise implementations.
• Proven experience managing complex, multi-million-pound transformation initiatives.
• Background delivering programmes within banking or other highly regulated industries.
• Excellent stakeholder management and executive communication skills.
• Experience managing third-party suppliers, system integrators, and offshore delivery teams.