Professional Skills Trainer - Personal Safety and Conflict Management

IKON Training; London; On-site; GBP 32,000 - 35,000; Full time

Job summary

Join a forward-thinking company dedicated to empowering professionals with the skills to stay safe in their workplace. As a Professional Skills Trainer, you will deliver engaging training sessions that focus on personal safety and conflict management, making a positive impact on learners across various sectors. This role offers a competitive salary, flexible working arrangements, and a supportive culture that prioritizes professional development. If you're passionate about training and making a difference, this opportunity is for you.

Benefits

22 days annual leave

3 additional days at Christmas

Business mileage reimbursement

Flexible working arrangements

Support for professional development

All necessary training kit and IT equipment

Qualifications

• Recognised training qualification or working towards it.
• Experience in personal safety and physical intervention training.

Responsibilities

• Deliver training to help manage conflict and challenging behaviour.
• Contribute to the development of training materials.

Skills

Conflict Resolution

Communication Skills

Training Delivery

Personal Safety Knowledge

Education

Level 3 Award in Education & Training

Tools

Microsoft 365

Job description

Job Title: Professional Skills Trainer Personal Safety and Conflict Management

Salary: £32,500 - £35,000 per annum (depending on experience)

Location: London (With national travel)

Job Type: Full Time / Permanent

Are you passionate about giving people the confidence and skills to stay safe at work?

At IKON Training, we believe everyone has the right to feel confident and safe in their workplace. We specialise in communication and personal safety training, empowering frontline professionals across healthcare, transport, education, social care, facilities, and retail.

We're seeking an experienced Personal Safety and Conflict Management Trainer to join our growing team. This is more than just a training job, it's a chance to be part of a positive movement, where your knowledge helps others stay safe, manage challenging situations and build confidence.

What You'll Be Doing:

• Deliver engaging training that helps people de-escalate conflict and manage challenging behaviour.
• Train learners across the UK, both in-person and online.
• Work flexibly and travel as needed to meet client needs.
• Contribute to the development and refresh of training materials, ensuring they remain practical, current, and impactful.

What We're Looking For:

• A recognised training qualification (Level 3 Award in Education & Training or equivalent) or working towards it.
• Recent experience delivering professional training in personal safety and/or physical intervention.
• A confident communicator with a practical understanding of conflict resolution.
• Comfortable using Microsoft 365 and digital systems.
• A full UK driving licence and access to a reliable vehicle.

What You'll Get in Return:

• A starting salary of £32,500-£35,000 (based on experience).
• Business mileage and expenses paid.
• 22 days' annual leave, plus 3 additional days at Christmas, and all bank holidays.
• Support for professional development and mentoring.
• All necessary training kit, uniform, and IT equipment.
• Flexible working arrangements and a people-first culture.

At IKON, we prioritise people: our clients, learners, and team. We'd love to hear from you if you want to deliver training that genuinely makes a difference and join a company that lives its values.

To apply for this role, please click the Apply button below to send your CV and Cover Letter.

Candidates with relevant experience or job titles such as Professional Skills Coach, Professional Skills Tutor, Assessor, Lecturer, Personal Safety Coach, Conflict Management Trainer, Physical Intervention Trainer, or Conflict Resolution Trainer may also be considered.