Personal Trainer

Jumeirah; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Head of Talent to oversee exceptional guest experiences. This role involves promoting wellness activities, managing fitness facilities, and ensuring top-notch service. The ideal candidate will possess strong leadership and problem-solving skills, along with a creative approach to enhancing guest satisfaction. With a commitment to diversity and inclusion, this opportunity offers a chance to thrive in a luxurious environment while making a significant impact on guest experiences.

Benefits

Extra Holiday for Significant Birthdays

Life Insurance

F&B and Spa Treatment Discounts

One and a Half Times Pay for Bank Holidays

Dry Cleaning of Uniform

Meals on Duty

Employee Assistance Program

Wellness Benefits

Taxi Service After Hours

Travel Card Season Ticket Loan

Qualifications

• Strong problem-solving and leadership skills are essential.
• Creative mindset and detail-oriented approach required.

Responsibilities

• Oversee excellent service and manage guest relations.
• Promote wellness activities and maintain fitness facilities.
• Deliver exercise classes and recommend wellness treatments.

Skills

Problem Solving

Leadership

Team Management

Creativity

Project Management

Detail Orientation

Job description

Direct message the job poster from Jumeirah

Head of Talent Jumeirah Carlton Tower & Jumeirah Lowndes hotels | Hospitality Podcaster | Talking Hospitality podcast |

About Jumeirah & the Hotel:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury.

Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.

About the Job

• Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations.
• Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences.
• Deliver exercise classes and workshops, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends.
• Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team.
• Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behaviour as per hotel standards.
• Develop positive working relationships with colleagues, provide training on processes and customer service methods, support the reception team, and assist colleagues during busy periods.

About you

• Problem solving
• Leadership and team management skills
• Creative
• Project Management Skills
• Detail Orientated

About the Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.

This includes…

• Extra Holiday for significant birthday (21, 30, 40, etc.)
• Life Insurance
• F&B and Spa Treatment Discounts
• One and a half times pay for work during bank holidays
• Dry Cleaning of uniform or Business attire
• Meals on Duty
• Employee Assistance Program
• Wellness Benefits – Chiropodist, Flu Jabs, and more!
• Taxi Service After Hours
• Social Events & Recognition Programmes
• Company Sick Pay
• Travel Card Season Ticket Loan
• Live Your Guest Life Stay
• Jumeirah Discounts –Stays in other Hotels
• Eye Test & Discount for VDU Users
• External Transfer Scheme
• Group Pension Plan with enhanced contributions
• Income Protection Scheme

If you think you will be a match for this role and are based in the UK with full rights to work, please apply to this role.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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