Personal Safety Trainer / Conflict Management Coach

Literary New York; London; On-site; GBP 32,000 - 35,000; Full time

Job summary

Eine innovative Organisation sucht einen Personal Safety Trainer, der leidenschaftlich Menschen befähigt, sicher und selbstbewusst zu arbeiten. In dieser Rolle werden Sie Schulungen anbieten, die auf die Deeskalation von Konflikten und das Management herausforderndem Verhalten abzielen. Sie werden die Möglichkeit haben, Ihre Expertise in einem positiven Umfeld einzusetzen, das die persönliche Sicherheit in verschiedenen Branchen fördert. Wenn Sie eine anerkannte Qualifikation im Training haben und gerne reisen, um Menschen zu helfen, dann ist dies die perfekte Gelegenheit für Sie.

Benefits

22 Tage Urlaub plus 3 zusätzliche Tage zu Weihnachten

Unterstützung für berufliche Entwicklung

Flexible Arbeitszeiten

Alle notwendigen Schulungsunterlagen und IT-Ausrüstung

Qualifications

• Erfahrung in der Durchführung von Schulungen zur persönlichen Sicherheit.
• Praktisches Verständnis von Konfliktmanagement und Deeskalationstechniken.

Responsibilities

• Durchführung von Schulungen zur Deeskalation von Konflikten.
• Entwicklung und Aktualisierung von Schulungsmaterialien.

Skills

Konfliktlösung

Kommunikation

Microsoft 365

Education

Level 3 Award in Education & Training

Job description

Job Title: Personal Safety Trainer

Salary: £32,500 - £35,000 per annum (depending on experience)

Location: London (With national travel)

Job Type: Full Time / Permanent

Are you passionate about giving people the confidence and skills to stay safe at work?

At IKON Training, we believe everyone has the right to feel confident and safe in their workplace. We specialise in communication and personal safety training, empowering frontline professionals across healthcare, transport, education, social care, facilities, and retail.

We're seeking an experienced Personal Safety and Conflict Management Trainer to join our growing team. This is more than just a training job, it's a chance to be part of a positive movement, where your knowledge helps others stay safe, manage challenging situations and build confidence.

What You'll Be Doing:

• Deliver engaging training that helps people de-escalate conflict and manage challenging behaviour.
• Train learners across the UK, both in-person and online.
• Work flexibly and travel as needed to meet client needs.
• Contribute to the development and refresh of training materials, ensuring they remain practical, current, and impactful.

What We're Looking For:

• A recognised training qualification (Level 3 Award in Education & Training or equivalent) or working towards it.
• Recent experience delivering professional training in personal safety and/or physical intervention.
• A confident communicator with a practical understanding of conflict resolution.
• Comfortable using Microsoft 365 and digital systems.
• A full UK driving licence and access to a reliable vehicle.

What You'll Get in Return:

• A starting salary of £32,500-£35,000 (based on experience).
• Business mileage and expenses paid.
• 22 days' annual leave, plus 3 additional days at Christmas, and all bank holidays.
• Support for professional development and mentoring.
• All necessary training kit, uniform, and IT equipment.
• Flexible working arrangements and a people-first culture.

At IKON, we prioritise people: our clients, learners, and team. We'd love to hear from you if you want to deliver training that genuinely makes a difference and join a company that lives its values.

To apply for this role, please click the Apply button below to send your CV and Cover Letter.

Candidates with relevant experience or job titles such as Assessor, Lecturer, Personal Safety Coach, Conflict Management Trainer, Physical Intervention Trainer, or Conflict Resolution Trainer may also be considered.