Personal Safety Trainer / Conflict Management Coach

Literary Manhattan; London; On-site; GBP 32,000 - 35,000; Full time

Job summary

An established industry player is seeking a Personal Safety Trainer to empower individuals through effective conflict management training. This role offers the opportunity to deliver engaging sessions across the UK, helping professionals in various sectors build confidence and manage challenging situations. With a focus on personal safety, you'll play a vital role in enhancing workplace security and communication. Enjoy a supportive culture that prioritizes professional development, flexible working arrangements, and all necessary training resources provided. If you're passionate about making a difference and fostering a safe environment, this role is for you.

Benefits

Paid business mileage

22 days annual leave

Professional development support

Flexible working arrangements

Training kit and uniform provided

Qualifications

• Recognised training qualification or working towards it.
• Experience in personal safety and physical intervention training.

Responsibilities

• Deliver engaging training sessions across the UK.
• Develop and update training materials for relevance.

Skills

Conflict Resolution

Communication Skills

Training Delivery

Digital Systems Proficiency

Education

Level 3 Award in Education & Training

Tools

Microsoft 365

Job description

Personal Safety Trainer / Conflict Management Coach

Join to apply for the Personal Safety Trainer / Conflict Management Coach role at Literary New York

Job Details

Job Title: Personal Safety Trainer

Salary: £32,500 - £35,000 per annum (depending on experience)

Location: London (with national travel)

Job Type: Full Time / Permanent

About IKON Training

At IKON Training, we believe everyone has the right to feel confident and safe in their workplace. We specialise in communication and personal safety training, empowering frontline professionals across healthcare, transport, education, social care, facilities, and retail.

We're seeking an experienced Personal Safety and Conflict Management Trainer to join our team. This role involves delivering training that helps individuals de-escalate conflict, manage challenging behaviour, and build confidence.

Responsibilities

1. Deliver engaging training sessions, both in-person and online, across the UK.
2. Travel as needed to meet client requirements.
3. Develop and update training materials to ensure relevance and impact.

Requirements

1. Recognised training qualification (Level 3 Award in Education & Training or equivalent) or working towards it.
2. Recent experience in delivering personal safety and/or physical intervention training.
3. Strong communication skills with practical conflict resolution knowledge.
4. Proficiency with Microsoft 365 and digital systems.
5. Full UK driving licence and access to a reliable vehicle.

Benefits

• Salary of £32,500-£35,000 based on experience.
• Paid business mileage and expenses.
• 22 days' annual leave plus 3 days at Christmas and bank holidays.
• Support for professional development and mentoring.
• All necessary training kit, uniform, and IT equipment provided.
• Flexible working arrangements and a supportive, people-first culture.

If you are passionate about making a positive difference through training, we encourage you to apply by sending your CV and Cover Letter. Candidates with related titles such as Assessor, Lecturer, Personal Safety Coach, Conflict Management Trainer, or Physical Intervention Trainer will also be considered.