Professional Services Lead

Startup Resources; Belfast; Remote; GBP 35,000 - 65,000; Full time

Job summary

An innovative firm is seeking a Lead for Professional Services to take charge of the department and drive project profitability. This fully remote role offers the chance to lead and structure a commercial services function, ensuring timely project delivery while generating significant revenue. With a strong focus on client delivery and project management, you'll leverage your expertise to enhance service offerings and foster growth. If you're ready to take ownership and make a meaningful impact in a dynamic environment, this opportunity is perfect for you.

Benefits

Commission on upsell revenue

Fully remote work

Sick pay

Compassionate leave

Development budget

Qualifications

• Minimum 2 years management experience in a tech or services setting.
• Strong background in project delivery and commercial acumen.

Responsibilities

• Own all Professional Services delivery and be accountable for outcomes.
• Lead pre-sales scoping and upsell services to enterprise clients.

Skills

Project Management

Commercial Acumen

Client Delivery

Pre-sales Scoping

B2B Services

Education

Bachelor's Degree

Job description

This range is provided by Startup Resources. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We’re hiring a Lead for Professional Services to take full ownership of the department — fixing delivery delays, driving project profitability, and generating new service revenue. This is a senior, remote-first role with full autonomy to lead, structure, and grow a commercial services function.

You’ll need a proven background in project management, ideally within an enterprise sales or B2B services environment. Your focus will be on client delivery, not product implementation — ensuring scoped projects land on time and drive revenue.

• You must be able to cover your cost through delivery and service revenue
• You’ll be responsible for £60k+ in new revenue annually through upsells, scoped work, and pre-sales
• Projects must be structured, costed, delivered, and closed with margin
• You’ll take a hands-on lead role — there’s no hand-holding

What you’ll do:

• Own all PS delivery and be accountable for timelines, scope, and outcomes
• Triage project drift and embed structure and accountability across all active engagements
• Lead pre-sales scoping and costed proposals alongside Sales
• Upsell and cross-sell PS services to existing enterprise clients
• Report directly to the Managing Director with revenue performance and delivery metrics
• Work cross-functionally to align services with client and commercial goals

What you’ll need:

• Minimum 2 years’ management experience
• Strong background in project or programme delivery in a tech or services setting
• Commercial acumen — you’re confident scoping costed projects and delivering margin
• Comfortable leading pre-sales conversations with enterprise accounts
• Able to work independently and take ownership without micromanagement

What you’ll get:

• Commission paid quarterly on upsell/cross-sell revenue
• Fully remote work (within the UK)
• Sick pay, compassionate leave, and development budget
• The chance to lead a function, not inherit one

This employer is committed to equal opportunity. All qualified applicants will be considered fairly and without bias, in line with Northern Ireland employment law. If you need any adjustments during the hiring process, just let us know.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Project Management, and Sales

• Industries

  Software Development, Non-profit Organizations, and IT Services and IT Consulting

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