Professional Development and Standards Administrator (FTC - 12 Months)

IOSH; Leicester; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

Private medical insurance

Pension scheme

Volunteer days

Employee Assistance Programme

Job summary

IOSH is seeking an organised PDS Administrator on a fixed-term 12-month contract. The role, within the Professional Development and Standards Team, coordinates the Chartered membership interview process and ensures a smooth participant experience.

You will support the Chartered and Fellowship assessments, allocate volunteers and contractors, and process purchase orders and invoices accurately. The role is hybrid, based at Wigston, Leicester, with 2 days in the office and 3 from home, 35 hours

Qualifications

• Confidence in following business processes and providing feedback.
• Strong written and verbal communication for internal and external customers.
• High attention to detail in generating reports and sharing information.
• Excellent time management and prioritisation skills.
• Experience in a multifunctional office-based team environment.
• Proficiency in Microsoft Office, including Excel.
• Experience in volunteer engagement or working for a membership body.

Responsibilities

• Interview coordination—engaging with panel members and organising interviews.
• Assessor and volunteer support—managing calendars and review timelines.
• CPD and PJP reporting—producing monthly reports and summaries.
• Workshop bookings—coordinating logistics for smooth delivery.
• Member support—handling calls, CRM actions, upgrades, and certificates.

Skills

Communication

Time management

Organisation

Attention to detail

Microsoft Office

Tools

Microsoft Excel

CRM basics

Job description

Job Title: PDS Administrator (Fixed Term Contract - 12 months)

Salary: £24,000 pa

Hours per week: 35

Location: At IOSH, we embrace hybrid working because we believe it's the key to achieving work-lifebalance, strategic success and fostering our collaborative culture. You’ll be required to work from our head office in Wigston, Leicester a minimum of 2 days per week. The remainder of your working hours will be undertaken from home.

The successful applicant must have the pre-existing right to both live, and to work in the UK.

Closing date: 07 October 2026

Interview date: TBC

About the role

We are looking for an Administrator to work within our Professional Development and Standards Team on a fixed term basis.

Ifyou arean organised,detail- drivenprofessional who thrives in a fast-pacedenvironment, this role offers the chance to make a meaningful impact on our members’ professional journey. As an Administrator within our Professional Development and Standards Team,you’ll be at the heart of the Chartered membership interview process — coordinating panel members, scheduling interviews, and ensuring every participant enjoys a smooth, positive experience.

You’ll play a key role in supporting our Chartered and Chartered Fellowship assessment structure, fromallocating volunteers and contractors to processing assessors’ purchase orders and invoices with accuracy and efficiency. Your work will helpmaintainthehigh standardsour members expect and rely on.

Whatyou’llbe doing

• Interview coordination— engaging with panel members, organising interviews, and ensuring seamless delivery.
• Assessor and volunteer support— managing calendars, monitoringportfolio review timelines, and responding to queries.
• CPD and PJP reporting— producing monthly reports and CPD audit summaries.
• Workshop bookings— coordinatinglogisticsand ensuring smooth delivery.
• Member support— answering calls, processing CRM actions, managing upgrades, and issuing certificates.

What you'll bring

You aresomeone who takes pride in precision, clarity, and organisation. With proven administrative experience, you’ll bring confident communication skills, strongrelationship-buildingabilities, and a calm, structured approach to managing multiple deadlines.You’ll be comfortable following business processes, proficient across Microsoft Office (Outlook, Word, Forms, Excel), and ready to contribute positively to a collaborative team.

Essential criteria

• Confidence in following, and providing feedback, on business processes
• Strong written and verbal communication for internal and external customers
• High attention to detail in generating reports and sharing relevant information
• Excellent time management and prioritisation skills
• Experience working effectively within a multifunctional office-based team environment.
• Proficiency in Microsoft Office applications including Microsoft Excel
• Experience in volunteer engagement and/or experience working for a membership professional body

What's in it for you?

We support our colleagues to bring their best selves to work, so they can deliver exceptional outcomes. We do this by offering a comprehensive benefits package, including:

• Hybrid working and flexibility to ensure a positive work-life balance
• 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
• Private medical insurance and healthcare cash plan covered by IOSH
• Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
• Individual performance related pay scheme
• Up to five paid volunteering days per year
• Employee Assistance Programme to support you and your dependent's wellbeing

About us

The Institution of Occupational Safety and Health (IOSH) is the world’s Chartered body for safety and health professionals.

We know that diversity of thought, culture, perspective, and background are vital for our vision. We believe in a completely personal environment, where you’re treated like you want to be treated. No matter who you are, you can be yourself at IOSH.

As a Disability Confident employer, we welcome applications from disabled people. Disabled applicants who meet the minimum essential criteria will be considered for interview. Where applications are high in number, we may shortlist candidates who most closely meet the role requirements. Reasonable adjustments are available throughout the recruitment process.

Find out more about how we advocate for, and support health and safety professionals worldwide to create a safer and healthier world of work by visiting www.iosh.com.