Production Shift Leader: Lead a 5-Star Team

dnata; Glasgow; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Free breakfast, lunch and dinner on‑sI

Free tea and coffee

Refer a Friend Scheme

Discounted gym membership at over 2000

Cycle to Work Scheme

Inhouse apprenticeship programme

Job summary

Dnata in Glasgow is seeking a Shift Leader to supervise production operations, ensuring efficient workflows and top quality. The role focuses on team leadership, rostering, and cost control within a fast-paced environment.

As part of the Emirates global family, you’ll drive performance, maintain safety compliance, and foster client relationships while delivering world-class service every day.

Qualifications

• Proven ability to lead and develop a production or shift team.
• Experience managing rosters, holidays and attendance.
• Strong focus on cost and control management.
• Capable of maintaining accuracy and organisation under pressure.

Responsibilities

• Oversee key production areas such as our warehouse and production department.
• Ensure smooth, efficient workflows that meet tight schedules and uphold our 5-star quality standards
• Lead, coach, and inspire your team to deliver exceptional results every day
• Maintain compliance with legislation, customer expectations, and company policies
• Build strong relationships with clients and swiftly resolve any operational issues

Skills

Team development

Operational excellence

Calm under pressure

Stakeholder management

Cost and control awareness

Attention to detail

Good organisational skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Dnata in Glasgow is seeking a Shift Leader to supervise production operations, ensuring efficient workflows and top quality. The role focuses on team leadership, rostering, and cost control within a fast-paced environment.

As part of the Emirates global family, you’ll drive performance, maintain safety compliance, and foster client relationships while delivering world-class service every day.