Production & Platform Lead - Hands-On Ops & Strategy

Oliver Bernard; Greater London; On-site; GBP 85,000 - 110,000; Full time

Job summary

Oliver Bernard is seeking a Production/ Application Support Team Lead in central London. The role blends deep technical work with leadership, overseeing reliability, performance, and platform STACK improvements.

You’ll guide a team of support and platform engineers and own processes, strategy and cross-team collaboration with engineering and external partners. The position requires leadership experience and strong technical skills, with a focus on delivering scalable, reliable systems for a

Qualifications

• Proven experience in Production/Application Support, Platform, DevOps or similar role.
• Knowledge of scripting or an object-oriented programming language.
• SQL and database experience
• Proficiency in configuration management, automation and orchestration tools.
• Good knowledge of tools such as AWS, Terraform and Docker
• Knowledge of APIs and microservices is desirable.
• Experience leading others and being the 'go to', senior, in a team

Responsibilities

• Lead a team of support and platform engineers.
• Act as the primary interface between business stakeholders, engineering and external partners.
• Define strategy, improve processes, and ensure platforms scale to support operations.

Skills

Production/Application Support

Team leadership

Scripting

SQL

Configuration management/automation

APIs & microservices

Tools

AWS

Terraform

Docker

Job description

Oliver Bernard is seeking a Production/ Application Support Team Lead in central London. The role blends deep technical work with leadership, overseeing reliability, performance, and platform STACK improvements.

You’ll guide a team of support and platform engineers and own processes, strategy and cross-team collaboration with engineering and external partners. The position requires leadership experience and strong technical skills, with a focus on delivering scalable, reliable systems for a