Production & Admin Coordinator – Flexible Hours

Benchpeg Ltd.; Birmingham; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Flexible working patterns

Private healthcare

Cycle to Work scheme

Eye test vouchers

Parking permit loan

Generous staff discounts on jewellery

Job summary

Mitchel & Co in Birmingham's Jewellery Quarter is seeking a Production Assistant to join our hands-on production team. This role involves supporting customers, production staff, and the wider business with administration, stock control and order processing.

You will need to be highly organised, reliable and a confident communicator, with the ability to manage multiple priorities and work closely with suppliers, workshop staff, and management.

Qualifications

• Experience in administration within production or jewellery environment.
• Comfortable with handling high-value items and maintaining precise records.
• Able to manage multiple priorities and deadlines.

Responsibilities

• Manage customer communication via email and telephone, including orders and diary management.
• Support the workshop and production team with day-to-day administration and WIP tracking.
• Maintain accurate stock and inventory records including diamonds, gemstones and components.
• Carefully document, weigh and check high-value jewellery and components during production.
• Assist with purchasing, supplier orders, stock replenishment and product costings.
• Cross-reference invoices and maintain production records.
• Liaise with suppliers, trade partners and external stakeholders.
• Support website administration, product listings and pricing.

Skills

Highly organised

Strong communication

Numbers & spreadsheets

Detail oriented

Team player

Job description

Mitchel & Co in Birmingham's Jewellery Quarter is seeking a Production Assistant to join our hands-on production team. This role involves supporting customers, production staff, and the wider business with administration, stock control and order processing.

You will need to be highly organised, reliable and a confident communicator, with the ability to manage multiple priorities and work closely with suppliers, workshop staff, and management.