Production Administrator

Alliance Personnel; Birmingham; On-site; GBP 21,000 - 29,000; Full time

Job summary

Alliance Personnel is recruiting a Production Administrator for a Birmingham City Centre client. The role supports the Wedding Ring production department, coordinating production administration, material planning, supplier liaison, inventory control and production tracking to ensure customer orders are delivered accurately and on time.

The role involves planning, updating workflows in Hub Output, managing urgent requirements, and ensuring traceability across manufacturing processes.

Qualifications

• Experience in production administration, planning or supply chain support.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent attention to detail and accuracy when processing orders, inventory records, and production data.
• Good communication skills with the ability to work effectively across departments and with external suppliers.
• Confident using computer systems, spreadsheets, and production planning software.

Responsibilities

• Production Planning & Reporting: Produce and maintain daily production figures and KPIs.
• Materials & Supplier Management: Order materials, manage supplier progress and urgent requirements.
• Production Administration: Update workflows and move orders through manufacturing stages.
• Hallmarking & Product Tracking: Coordinate rings for hallmarking and track products through processes.
• Inventory & Stock Control: Maintain stock levels and perform regular stock takes.

Skills

Production administration

Organisational skills

Attention to detail

Communication across departments

Team player

Tools

Hub Output

Production planning software

Spreadsheets

Job description

Alliance Personnel are currently recruiting for Production Administrator to join one of their clients based in Birmingham City Centre.

Purpose of the Role

• The Production Administrator plays a key role in supporting the efficient operation of the Wedding Ring production department.
• The role is responsible for coordinating production administration, material planning, supplier liaison, inventory control, and production tracking to ensure customer orders are delivered accurately and on time.
• Working closely with production teams, suppliers, and internal departments, the Production Administrator helps maintain workflow, manage urgent requirements, and support continuous production efficiency.

Key Responsibilities

• Production Planning & Reporting
• Produce and maintain daily production figures, including previous day output, orders due, quantities ordered, and other key performance metrics
• Run and maintain production planning worksheets to support departmental workflow and capacity planning
• Monitor production schedules and identify urgent requirements to ensure customer deadlines are met
• Generate and manage daily chase lists, locating urgent jobs and ensuring they are appropriately prioritised and tracked

Materials & Supplier Management

• Order all required materials, components, and consumables from suppliers
• Review requirements and separate urgent orders to ensure critical items are prioritised
• Verify that all orders contain the correct vendor codes and supporting information before submission
• Liaise with suppliers to monitor order progress, expedite delayed items, and help prioritise urgent production requirements
• React promptly to scrap or rejected items by raising urgent replacement orders to minimise production delays
• Assist with booking deliveries from suppliers and ensuring incoming materials are received efficiently
• Process and book supplier invoices accurately and in a timely manner

Production Administration

Carry out general production administration duties using company systems and production software

Update and manage production workflows through Hub Output and other business systems, ensuring work orders are correctly routed throughout the manufacturing process

Support the movement of production orders through various stages of manufacture and maintain accurate system records

Respond to emails, enquiries, and requests from production teams and other departments

Hallmarking & Product Tracking

Coordinate the preparation and submission of rings for hallmarking

Organise wedding rings for barrel finishing processes and ensure products are correctly matched back to their production tickets upon completion

Maintain accurate tracking of products throughout manufacturing to ensure traceability and minimise errors

Inventory & Stock Control

Maintain control of materials, components, and work-in-progress stock held within the Wedding Ring Cell

Ensure items are stored correctly and accurately recorded within company systems

Process scrap transactions and maintain accurate inventory records

Prepare for and participate in regular stock takes, investigating and resolving discrepancies where required

Skills & Experience

Previous experience in a production administration, manufacturing administration, planning, or supply chain support role

Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment

Excellent attention to detail and accuracy when processing orders, inventory records, and production data

Good communication skills with the ability to work effectively across departments and with external suppliers

Confident using computer systems, spreadsheets, and production planning software

Ability to identify and resolve issues proactively, particularly where urgent orders or material shortages are involved

Personal Attributes

Highly organised and methodical

Proactive and solutions-focused

Able to work under pressure and meet deadlines

Strong team player with a collaborative approach

Flexible and adaptable to changing production priorities

Key Objective

To ensure the smooth administration, planning, material availability, and tracking of wedding ring production activities, enabling the department to meet customer delivery commitments efficiently and accurately.

Working Hours:

Monday - Thursday : 07:15am - 3:45pm & Friday 07:15am - 12:45pm (37.5 hours per week)

Permanent vacancy after 3 months probation on agency.