Product Technologist

Matilda Goad & Co.; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Birthday day off

Flexible working hours

Employee discount

Nest pension

Job summary

MG&Co. is a design-led retailer that creates hardware, lighting and accessories. We seek an experienced Product Technologist to support development, ensure quality, and maintain compliance while advancing sustainability across supplier networks.

You will work with cross-functional teams to manage product data, supplier documentation and regulatory changes, helping the business ship safe, compliant and responsibly sourced products.

Qualifications

• Excellent organisational skills with strong attention to detail.
• Excellent communications skills with the ability to manage upwards and downwards.
• Collaborative approach with experience in stakeholder management.
• Methodical, and confident working with data and documentation.

Responsibilities

• Manage quality assurance throughout the product development process.
• Review and assess product samples against specifications and quality standards.
• Record and monitor product issues, helping identify root causes and corrective actions.
• Lead factory quality improvement initiatives.
• Maintain accurate product specifications and technical documentation.
• Investigate customer quality concerns and product returns.

Skills

Organisational skills

Communications

Stakeholder management

Data & documentation

Education

Degree in Product Design/Engineering/Materials/Sustainability

Job description

Role: Product Technologist
Contract type: Full time, Permanent
Start Date: January 2027
Location: MG&Co. Studio, London W10

MG&Co. is a design-led retailer celebrating its 10th year in business. We design, develop and sell beautifully crafted hardware, accessories and lighting across the UK, EU and USA. As a certified B Corp, we believe great products should be made responsibly, balancing quality, design and sustainability in everything we do. We work closely with manufacturing partners across Europe and the Far East to develop products that are built to last. As our business continues to grow, we're looking for an experienced Product Technologist to join our Product team.

The Role

As Product Technologist for MG&Co. you'll play an important role in supporting the development and ongoing management of our product range. You'll work with suppliers, internal teams and external testing partners to help maintain product quality, ensure compliance with international regulations and support our sustainability objectives.

Key Responsibilities

Product Quality

• Manage quality assurance throughout the product development process.
• Review and assess product samples against specifications and quality standards.
• Record and monitor product issues, helping identify root causes and corrective actions.
• Lead factory quality improvement initiatives.
• Maintain accurate product specifications and technical documentation.
• Investigate customer quality concerns and product returns.

Product Compliance

• Coordinate product testing with accredited laboratories.
• Maintain compliance documentation and technical files.
• Ensure products meet relevant UK, EU and US legislation where applicable.
• Work with suppliers to obtain declarations, certificates and supporting documentation.
• Monitor changes in product regulations and communicate any impacts to the wider business.

Sustainability

• Assist with gathering supplier and product sustainability information and certifications.
• Support projects to improve product sustainability, materials and packaging.
• Monitor environmental data and support reporting requirements.
• Work with suppliers to improve transparency and responsible sourcing.
• Contribute to initiatives that support MG&Co.'s B Corp commitments.

Supplier & Cross-Functional Support

• Build positive relationships with manufacturing partners across Europe and the Far East.
• Work closely with Product, Operations and Customer Service teams.
• Help ensure products move smoothly from concept through to launch.
• Support continuous improvement projects across the product function.

About You

• A degree or qualification in Product Design, Product Engineering, Materials, Manufacturing, Sustainability or a related subject
• 4+ years relevant experience with hard goods and/or lighting
• Excellent organisational skills with strong attention to detail
• Methodical, and confident working with data and documentation
• Excellent communications skills with the ability to manage upwards and downwards
• A collaborative approach with experience in stakeholder management

Benefits of working at MG&Co.

• A creative working environment and supportive team culture
• Workplace pension offered through NEST
• 25 day holiday allowance plus bank holidays
• Birthday day off
• Long service holiday entitlement
• Flexible working hours, wfh 1 day/week
• Employee discount
• Free access to well stocked kitchen
• Monthly team yoga
• Quarterly team volunteering days

Inclusion statement

We recognise the lack of diversity in interior design, and we particularly encourage applications from candidates from black, Asian, ethnic minority and socio-economically disadvantaged backgrounds which are particularly underrepresented in our industry.

We are an equal opportunities employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Role is not suitable for applicants based outside of UK.