Product Support Engineer - Rail

JR United Kingdom; Slough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the rail industry is seeking a Product Support Engineer. You'll be responsible for conducting maintenance and repairs on rail products, participating in improvement activities, and maintaining a safety-focused environment. This permanent role provides an inclusive culture with ongoing development opportunities and competitive benefits.

Benefits

Company van provided

Competitive salary and benefits

Opportunities for employee support and discounts

Qualifications

• Engineering background with relevant qualifications.
• Proactive, organized, and flexible.
• Safety-focused and collaborative.

Responsibilities

• Conduct routine maintenance and repairs on mtu rail products.
• Engage in continuous improvement activities.
• Attend customer meetings for work sign-offs.

Skills

Proactive

Organized

Safety-focused

Collaborative

Education

Relevant Engineering Qualifications

Tools

Go!Care

C4S

eWeb

Go!Manage

Diasys

Outlook

Job description

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Job Description: Product Support Engineer - Rail

Location: London, ENG - SE25 5PY

Type: Full Time, Permanent, Shift work (days & nights), Mobile Role with Van provided

As a Product Support Engineer - Rail, you will conduct routine maintenance and repairs on mtu rail products according to approved manuals and contract requirements, embracing digitalisation. We offer an inclusive culture that invests in your development, competitive salary, and benefits including bonuses, employee support, and discounts.

Responsibilities:

1. Perform preventative and corrective maintenance following schedules, manuals, and contracts.
2. Participate in continuous improvement activities and suggest enhancements.
3. Conduct planned maintenance as per operating instructions.
4. Attend customer meetings for work sign-offs.
5. Perform fault finding and repairs using technical documentation.
6. Complete documentation of all activities accurately.
7. Engage in HSQE management processes.
8. Maintain cleanliness of onsite facilities.
9. Attend training to update skills.
10. Participate in 24/7 shift work, including callouts.
11. Work as a mobile engineer if required, with a company van.
12. Cover activities at other depots as needed.
13. Report parts used during service for stock control.
14. Utilize IT systems such as Go!Care, C4S, eWeb, Go!Manage, Diasys, Outlook.

Candidate Requirements:

• Engineering background with relevant qualifications.
• Proactive, organized, and flexible.
• Safety-focused and collaborative.
• Commitment to diversity and inclusion.

Application deadline: 5th June 2025.