Product Support Engineer - Rail

Rolls-Royce; Bristol; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Product Support Engineer - Rail to join their dynamic team. In this role, you will conduct routine maintenance and repairs on mtu rail products, ensuring compliance with approved manuals and contract requirements. You will have the opportunity to engage in continuous improvement activities, participate in customer meetings, and maintain high safety standards. This position offers a collaborative work environment, access to extensive training, and a commitment to your professional development. If you are proactive and safety-focused, this is a fantastic opportunity to enhance your career in a supportive and inclusive culture.

Benefits

Employee Support Assistance

Employee Discounts

Bonus

Qualifications

• Prior engineering background with relevant qualifications is essential.
• Proactive, organized, and safety-focused individual preferred.

Responsibilities

• Conduct routine maintenance and repairs on mtu rail products.
• Participate in continuous improvement activities and fault finding.

Skills

Engineering Background

Proactive Initiative

Organizational Skills

Safety Focus

Collaborative Approach

Education

Role-Relevant Qualifications

Tools

Go!Care

C4S

eWeb

Go!Manage

Diasys

Outlook

Job description

Product Support Engineer - Rail

Full Time, Mon - Fri

Stoke Gifford (Depot Based)

As a Product Support Engineer - Rail you will conduct routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s) and embrace digitalisation.

Work with us and we'll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.

We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.

What you will be doing:

As a Product Support Engineer - Rail, you will enjoy the opportunity to:

1. Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
2. Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
3. Conduct planned maintenance tasks in accordance with the operating instructions.
4. Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.
5. Undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides).
6. Complete relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
7. Proactive involvement in the Company's HSQE management processes.
8. Maintain cleanliness of the SGB onsite facilities.
9. Attend local and factory training courses when necessary to ensure skills remain current.
10. Participate in 24/7 shift working including callout when required.
11. Work as a mobile engineer if required, van will be provided.
12. Any other related activities reasonably required e.g. to cover work in another depot.
13. Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
14. Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc.

This list is not exhaustive and may change.

Who we're looking for:

At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.

To be considered for this exciting role, you will require:

1. Prior Engineering Background with role-relevant qualifications.
2. Proactive with good initiative.
3. Organisation skills and able to work flexibly.
4. Safety-focussed individual.
5. A collaborative approach to work.

We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

You can learn more about our global Inclusion strategy at Our people | Rolls-Royce

Closing date: 28th March 2025

Type of Contract

Permanent