Product Performance Manager - Nottingham

The Nottingham Building Society; Long Clawson; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Medicash healthcare scheme

29 days annual leave + bank holidays

Enhanced family leave

35-hour work week

Job summary

The Nottingham Building Society is hiring a Product Performance Manager at its Head Office in Nottingham with hybrid working (minimum 2 days per week). You will own performance across mortgage product segments, manage metrics and pricing collaboration, and drive customer and commercial outcomes.

You'll partner with Credit Risk, Sales, Operations and Marketing to shape features, affordability criteria, and communications, while monitoring performance and pipeline.

Qualifications

• Experience in mortgage product or similar roles within a regulated financial services environment.
• Demonstrated success in driving customer and commercial outcomes through holistic product management.

Responsibilities

• Own performance across your product segments, including metrics, triggers and actions to drive results.
• Oversee end-to-end product proposition with features, criteria and affordability in partnership with Risk, Sales, Ops and Marketing.
• Monitor sales performance and pipeline conversion to improve efficiency and outcomes.
• Lead product reviews, identify risks and opportunities.
• Turn market insights into actionable improvements, including fair value, fees and charges.
• Shape customer communications and retention strategies; collaborate with Pricing on pricing strategy.

Skills

Mortgage product

Regulated financial services

Product management

Job description

Job Title: Product Performance Manager - Nottingham

Date: 2026-08-23

Location: Long Clawson, Leicestershire, GB, LE14 4

Application Deadline: 2026-09-20T22:56:16.393

Contract Type: Permanent

Hours: Full-time, 35 hours

Working Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)

Salary: Up to 65,000 per annum (depending on experience)

Application Process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact us.

We are hiring two Product Performance Managers!

In this role, you'll oversee how our mortgage strategy comes to life commercially, owning performance management within a key lending segment and helping us achieve our ambitions. Here is a taste of what you will be doing as a Product Performance Manager at Nottingham Building Society:

• Own performance across your product segments, including metrics, triggers, and actions to drive results.


• Oversee the end-to-end product proposition (such as features, criteria, and affordability) in partnership with Credit Risk, Sales, Operations, and Marketing colleagues.


• Monitor sales performance and pipeline conversion, identifying opportunities to improve efficiency and customer outcomes.


• Lead product reviews, identifying key risks and opportunities.


• Bring deep market insight (competitors, customer needs, regulation) and turn this into actionable improvements.


• Own our approach to fair value, fees, and charges.


• Shape customer communications and retention strategies.


• Collaborate with Pricing to influence overall pricing strategy.

About You:

• Experience in mortgage product or similar roles within a regulated financial services environment.


• Demonstrated success in driving customer and commercial outcomes through holistic product management.

Reward & Benefits:

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.


• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.


• For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work.


• A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.


• A strong sustainability agenda, continually finding new ways to be kinder to the environment by reducing our carbon footprint.


• We are passionate about giving back to the communities we serve as well as supporting local charities as part of the Samuel Fox Foundation. You can use 2 days per year paid leave to volunteer for causes or charities that are important to you.


• Your health and wellbeing are our priority, supported by a suite of resources, including trained mental health first aiders.

Embracing Diversity Together:

We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is essential for our success and a reflection of the vibrant communities we serve. We actively work to eliminate barriers and biases that hinder equal opportunities within our organization. Our goal is to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We foster an inclusive culture encouraging collaboration, creativity, and a sense of belonging for everyone.

About Us:

At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. We are a mutual organization without shareholders, owned by our members, and we invest in our community and responsible causes. With over 170 years of history, our purpose remains to help our members save, plan for, and protect their financial futures. Our mission is to break down barriers and build better futures by helping our customers achieve the significant milestone of owning their own home.

We are committed to doing the right thing for our colleagues, communities, and members, continually striving to make a positive impact and promote sustainable growth.

#s1-Gen

Product Performance Manager - Nottingham Contract type: Permanent Hours: Full-time, 35 hours Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week) Salary: Up to 65,000 per annum (depending on experience) Application process: Please apply via the application button which will direct you to our careers site.If you require any adjustments toassistyou inapplying, please contact Were hiring two Product Performance Managers! In this role, youll oversee how our mortgage strategy comes to life commercially, owning performance management within a key lending segment and helping us achieve our ambitions. Heresa taste of what you will be doingasaProduct Performance Manager at Nottingham Building Society:- Own performance across your product segments, including metrics, triggers and actions to drive results. Oversee the end-to-end product proposition (such as features, criteria and affordability) in partnership with Credit Risk, Sales, Operations and Marketing colleagues.
Monitor sales performance and pipeline conversion, identifying opportunities to improve efficiency and customer outcomes. Lead product reviews, identifying key risks and opportunities. Bring deep market insight (competitors, customer needs, regulation) and turn this into actionable improvements. Own our approach to fair value, fees and charges. Shape customer communications and retention strategies. Collaborate with Pricing to influence overall pricing strategy. Aboutyou:- Experience in mortgage product or similar roles within a regulated financial services environment. Demonstrated success in driving customer and commercial outcomes through holistic product management. Reward &Benefits- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your
potential so you can be at your best in your current role and to support your future career aspirations. For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work. A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers. A strong sustainability agenda werecontinually finding new ways to be kinder to the environment by reducing our carbon footprint. Werepassionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you. Your health and wellbeingisour priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders. EmbracingDiversityTogether:- We
proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working toeliminatebarriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.
About us:- Togetherweovercomebarriers and shapebrighter futures for our customers,colleaguesand our communities. We are a mutual, which means wedonthave shareholders. Instead,wereowned by our members and use our money to do good, investing in our community, responsible causes, and well, you. So,werealways striving to do the right thing for ourcolleagues,communitiesand members. Although our history spansover170 years, our purpose of helping our members save, planforand protect their financial futures is enduring.At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking downbarriers and building better futures by helping our customers achieve the significant milestone of owning their own home. About Us We are a mutual, which means we dont have shareholders. Instead, were owned by our members and use our money to do good, investing in our
community, responsible causes, and well, you. So, were always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.