Product Owner – Onboarding & KYC Transformation

Morgan-Stanley; Glasgow; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Employee benefits

Job summary

Morgan Stanley is seeking an Operational Change Product Owner to shape and deliver change across the onboarding and KYC ecosystem in a global banking environment. You will partner with Operations, Technology, Compliance and Risk to improve how onboarding and KYC processes are designed, delivered and embedded.

You will own the product roadmap, translate complex requirements into actionable user stories, and drive end-to-end delivery with a focus on automation and measurable impact.

Qualifications

• Strong experience in operational change, product ownership, business analysis, transformation, or delivery within financial services.
• Understanding onboarding, KYC, AML, client lifecycle management, or related risk and regulatory processes is helpful.

Responsibilities

• Own and shape the product roadmap for onboarding and KYC across the business.
• Translate requirements into clear user stories and acceptance criteria for delivery teams.
• Accelerate end-to-end delivery with pace, ownership and quality outcomes.

Skills

Operational change

Product ownership

Business analysis

Transformation

Delivery

Education

Qualifications in business/operations/finance/risk/technology/change management

Job description

Morgan Stanley is seeking an Operational Change Product Owner to shape and deliver change across the onboarding and KYC ecosystem in a global banking environment. You will partner with Operations, Technology, Compliance and Risk to improve how onboarding and KYC processes are designed, delivered and embedded.

You will own the product roadmap, translate complex requirements into actionable user stories, and drive end-to-end delivery with a focus on automation and measurable impact.