Product Owner: Customer Journeys & Data-Driven Delivery

MoneyPlus

Greater Manchester

On-site

GBP 55,000 - 75,000

Full time

5 days ago

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Job summary

MoneyPlus is looking for a Product Owner to turn customer insight and strategic priorities into product improvements that clarify and improve IVA and DMP journeys. You will own priorities and work closely with Product, Engineering, Operations and Compliance to deliver compliant, effective solutions.

You will champion the customer journey from onboarding to completion, translate goals into backlogs and roadmaps, and collaborate with multidisciplinary teams to deliver iterative improvements that

Qualifications

Turn customer or business problems into prioritized product delivery.
Use data and feedback to inform priorities.
Maintain an effective backlog across multidisciplinary teams.
Balance customer outcomes with regulatory constraints.
Translate strategy into clear actions for stakeholders.

Responsibilities

Champion the customer journey from onboarding through resolution and plan completion.
Translate goals into prioritized backlogs and development roadmaps.
Collaborate with multidisciplinary agile teams to scope and deliver improvements.
Monitor key metrics and use insight to guide decisions.
Ensure regulatory requirements are considered in features and changes.
Partner with cross-functional teams to support adoption and training.

Skills

Product ownership

Backlog management

Data-driven decision making

Stakeholder alignment

Agile delivery

Regulatory awareness

Job description

You will champion the customer journey from onboarding to completion, translate goals into backlogs and roadmaps, and collaborate with multidisciplinary teams to deliver iterative improvements that

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