Product Manager: Subscriptions & Retention Lead

Few&Far; Greater London; On-site; GBP 77,000 - 94,000; Full time

Job summary

Few&Far is hiring a Product Manager to own the performer experience, a subscription-based product used by performers, agents and casting directors. You will drive renewals, failed payments and payment-plan optimization across web, iOS and Android apps, with real ownership in a lean, fast-moving team in Central London.

The role emphasizes data literacy, problem-solving, humility, and prior startup or scaleup experience, offering visibility into customer journeys and a chance to shape a growing

Qualifications

• Experience with subscriptions, renewals, failed payments, gateways, payment plans, dunning and cancel flows.
• Ability to analyze data to solve problems and improve retention.
• Experience working in startups, scaleups, or small teams.

Responsibilities

• Own the performer experience and subscription product lifecycle.
• Improve renewals, conversions and churn across web and mobile apps.
• Lead checkout, payments journeys and win-back strategies.
• Collaborate with a lean team to deliver value quickly.

Skills

Payments & subscriptions

Retention & churn

Data analysis

Startup experience

High EQ

Job description

Few&Far is hiring a Product Manager to own the performer experience, a subscription-based product used by performers, agents and casting directors. You will drive renewals, failed payments and payment-plan optimization across web, iOS and Android apps, with real ownership in a lean, fast-moving team in Central London.

The role emphasizes data literacy, problem-solving, humility, and prior startup or scaleup experience, offering visibility into customer journeys and a chance to shape a growing