PRODUCT MANAGER

FreshtechIT; Slough; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive package

Excellent benefits

Job summary

FreshtechIT, a leading B2B SaaS company in the UK, is seeking a Senior Product Manager to drive growth, adoption, and platform engagement across our SaaS suite. You will own the product roadmap and partner with Engineering, Design, Sales, Customer Success, Marketing, and Data teams to deliver value to customers.

You will use data, user feedback, and market insights to prioritise features, optimise the customer journey from onboarding to renewal, and define success metrics that align with

Qualifications

• Strong commercial product management experience in B2B SaaS.
• Experience owning and scaling SaaS platforms or digital solutions.
• Data-driven decision making with analytics and experimentation.
• Excellent communication and prioritisation skills.

Responsibilities

• Drive product growth, engagement, and retention across a scalable SaaS platform.
• Own onboarding, activation, expansion and renewal journeys.
• Identify opportunities to improve adoption, value and UX.
• Define KPIs and align stakeholders to deliver impact.
• Develop and maintain the product roadmap aligned with company objectives.

Skills

Product management

Data analytics

Cross-functional teamwork

Stakeholder management

KPI definition

SaaS knowledge

Job description

We are exclusively hiring for a Senior Product Manager to join a leading B2B SaaS company in the UK. As the Senior Product Manager, you will lead initiatives focused on product growth, customer adoption, platform engagement, and user experience improvements. You'll collaborate closely with Engineering, Design, Sales, Customer Success, Marketing, and Data teams to deliver impactful product enhancements and drive business outcomes.

As the Senior Product Manager, you will be responsible for:

• Driving product growth, customer engagement, and retention across a rapidly scaling SaaS platform.
• Owning and optimising the customer journey, from onboarding and activation through to expansion and renewal.
• Identifying opportunities to improve product adoption, customer value, and overall user experience.
• Enhancing platform capabilities through customer-driven insights, market research, and competitive analysis.
• Using data, analytics, customer feedback, and experimentation to inform product strategy and prioritisation.
• Working cross-functionally to define KPIs, align stakeholders, and deliver measurable business impact.
• Developing and maintaining the product roadmap, ensuring alignment with company objectives and customer needs.

As the Senior Product Manager, you will have the following experience:

• Strong commercial Product Management experience within a B2B SaaS environment.
• Experience owning and scaling SaaS products, platforms, or customer-facing digital solutions.
• Proven track record of using data, analytics, and experimentation to improve product performance and customer outcomes.
• Strong understanding of SaaS metrics, including activation, retention, engagement, churn, and expansion.
• Experience working closely with engineering teams on complex technical products and integrations.
• Excellent communication, stakeholder management, and prioritisation skills.
• Experience collaborating with Sales, Customer Success, and Marketing teams to drive product adoption and revenue growth.

We are offering a competitive package plus excellent benefits.