Product Manager

Defaqto; Greater London; Híbrido; GBP 85.000 - 105.000; Jornada completa

Descripción de la vacante

Defaqto in London is seeking a Product Manager to own day-to-day success of our SaaS products, bridging strategy, delivery and commercial outcomes.

You will partner with the Product Director and Engineering to prioritise roadmap increments, validate opportunities, and drive measurable customer and business impact while collaborating across Product, Commercial, Marketing and Customer Success to deliver joined-up value.

Formación

• SaaS product experience in an agile delivery environment.
• Experience owning or contributing to commercial metrics such as adoption, retention or revenue impact.
• Ability to translate high-level strategy into clear, prioritised roadmap increments with defined success measures.
• Confidence working across Product, Engineering, Commercial, Marketing and Customer Success.
• Experience with data-driven products or platform capabilities such as APIs or AI-enabled services.

Responsabilidades

• Monitor product performance: adoption, usage, customer feedback and commercial indicators.
• Identify areas where products are under-performing and work with delivery, commercial and customer teams to define and execute improvement actions.
• Own and prioritise BAU and improvement work within your area, ensuring effort is focused where it delivers the most value.
• Turn strategic themes into prioritised roadmap increments with clear outcomes.
• Validate opportunities through discovery, analysis and learning, feeding insight back into strategy.
• Define success measures for each increment and track benefits after launch.
• Collaborate with Product Owners and engineering to ensure priorities are clear and deliver real customer value.
• Drive go-to-market activity with Commercial and Marketing to support adoption and revenue impact.

Conocimientos

SaaS product management

Agile delivery

Commercial metrics

Roadmap prioritisation

Cross-functional collaboration

Analytical approach

APIs

AI-enabled services

Descripción del empleo

Lead the Development of Innovative Financial Services Solutions That Influence Adviser, Provider and Consumer Decision-Making Across the UK

About Defaqto

We are one of the UK’s most trusted providers of independent financial information, ratings and market intelligence, helping consumers, advisers and financial institutions make smarter financial decisions. We maintain the UK’s largest financial product database and deliver expert, unbiased product ratings - including our industry‑recognised Star Ratings - which assess product quality across insurance, banking, investments, pensions and more.

• We're investing significantly in to our software ecosystem
• We're continuing to deepen our product capability
• You'll play a critical role in turning strategy into action and you'll work with a great team!

Role Overview:

Growth role! Working closely with a Product Director, you will help own the day‑to‑day success and evolution of our products, balancing the needs of today’s customers with the opportunities that will drive future growth. You’ll take responsibility for defined products or product areas within a market vertical, acting as a bridge between strategy, delivery and commercial outcomes.

What are we looking for:

Solid experience working on SaaS products in an agile delivery environment - ideally from within fintech but happy to consider other sectors too.

What you'll do

1.Operate:

• Monitor product performance, including adoption, usage, customer feedback and commercial indicators.
• Identify areas where products are under‑performing and work with delivery, commercial and customer teams to define and execute improvement actions.
• Own and prioritise BAU and improvement work within your area, ensuring effort is focused where it delivers the most value.

2.Grow:

• Work with the Product Director to turn strategic themes and opportunities into clear, prioritised roadmap increments.
• Help validate opportunities through discovery, analysis and learning, feeding insight back into strategic decision‑making.
• Define success measures for each increment and ensure that what we deliver creates measurable customer and commercial impact.
• Across both Operate and Grow, you’ll work closely with Product Owners and engineering teams to ensure priorities are clear, outcomes are understood, and delivery is focused on real customer and business value — freeing up Product Directors to focus on the bigger, longer‑term opportunities.

How you'll do this:

• Engage directly with customers and partners: understand workflows, pain points and emerging opportunities.
• Own execution and outcomes: monitor product performance and customer signals, identifying improvement opportunities and driving action. Own and prioritise roadmap increments within your area, balancing customer value, commercial impact and delivery feasibility. Define success metrics for each increment and track benefits realisation after launch.
• Bridge strategy and delivery: work closely with the Product Director to translate proposition strategy into tangible plans. Partner with Product Owners to ensure increments are clearly scoped, outcome‑focused and ready for delivery. Drive go‑to‑market activity for your increments, working with Commercial and Marketing teams to support adoption and revenue impact.

What you'll need to succeed:

We’re looking for a Product Manager who is comfortable turning strategy into execution, and who takes ownership of outcomes rather than just roadmaps.

• Solid experience working on SaaS products in an agile delivery environment, partnering closely with engineering teams.
• Experience owning or contributing to commercial metrics, such as adoption, usage, retention or revenue impact.
• The ability to translate high‑level strategy into clear, prioritised roadmap increments with defined success measures.
• Confidence working across disciplines — Product, Engineering, Commercial, Marketing and Customer Success — to deliver joined‑up outcomes.
• A structured, analytical approach combined with a willingness to challenge assumptions and improve how things are done.
• Experience working with data‑driven products or platform capabilities such as APIs, data platforms or AI‑enabled services would be advantageous

Your approach to work:

• Comfortable working at pace
• Strong execution skills, including prioritisation, trade‑off decision‑making and incremental delivery.
• Collaborative working style
• Commercial

Location:

Hybrid working - use either our London (EC1R 5EJ) or Haddenham (HP17 8LJ) office as your base. You'll need to work from one of the offices at least once per week - ideally more.

Right to Work:

Applicants must already hold a legal right to work in the UK without time restrictions and without the need for future sponsorship. We are unable to provide Skilled Worker visa sponsorship.