Product Manager

Fintel; London Borough of Islington; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

SimplyBiz PLC is seeking a Product Manager to own day-to-day success of SaaS products within a fintech-adjacent context. The role is hybrid in the South East, reporting to the Chief Product Officer, and involves turning strategy into actionable roadmaps while balancing customer needs with growth opportunities.

You will collaborate with Product Owners and engineering, monitor adoption and performance, and drive BAU and improvement work.

Qualifications

• Experience with SaaS products in an agile delivery environment.
• Translate strategy into prioritized roadmaps with defined success measures.
• Experience owning or contributing to commercial metrics (adoption, retention, revenue).
• Collaborate across Product, Engineering, Commercial, Marketing and Customer Success to deliver outcomes.
• Structured, analytical approach with willingness to challenge assumptions.

Responsibilities

• Monitor product performance, adoption, usage, customer feedback and commercial indicators.
• Identify areas where products under-perform and work with delivery, commercial and customer teams to define and execute improvements.
• Own and prioritise BAU and improvement work within your area, ensuring value delivery.
• Turn strategic themes into clear, prioritised roadmap increments with defined success measures.
• Define success metrics for each increment and track benefits realisation after launch.
• Work with Product Owners and engineering to ensure priorities are clear and delivery focuses on customer and business value.

Skills

SaaS product experience

Agile delivery

Commercial metrics ownership

Roadmap prioritization

Cross-disciplinary collaboration

Analytical thinking

Tools

APIs

Data platforms

AI-enabled services

Job description

Product Manager

Department: Product

Employment Type: Permanent - Full Time

Location: Hybrid - South East

Reporting To: Chief Product Officer

Description

Growth role!
Why join us?

1. We're investing significantly in to our software ecosystem
2. We're continuing to deepen our product capability
3. We're continuing our growth journey
4. You'll play a critical role in turning strategy into action and you'll work with a great team!

Role Overview:
Working closely with a Product Director, you will help own the day‑to‑day success and evolution of our products, balancing the needs of today’s customers with the opportunities that will drive future growth. You’ll take responsibility for defined products or product areas within a market vertical, acting as a bridge between strategy, delivery and commercial outcomes.

What are we looking for:

Solid experience working on SaaS products in an agile delivery environment - ideally from within fintech but happy to consider other sectors too.

What you'll do

Operate:

• Monitor product performance, including adoption, usage, customer feedback and commercial indicators.
• Identify areas where products are under‑performing and work with delivery, commercial and customer teams to define and execute improvement actions.
• Own and prioritise BAU and improvement work within your area, ensuring effort is focused where it delivers the most value.

Grow:

• Work with the Product Director to turn strategic themes and opportunities into clear, prioritised roadmap increments.
• Help validate opportunities through discovery, analysis and learning, feeding insight back into strategic decision‑making.
• Define success measures for each increment and ensure that what we deliver creates measurable customer and commercial impact.
• Across both Operate and Grow, you’ll work closely with Product Owners and engineering teams to ensure priorities are clear, outcomes are understood, and delivery is focused on real customer and business value — freeing up Product Directors to focus on the bigger, longer‑term opportunities.

How you'll do this:

1. Engage directly with customers and partners: understand workflows, pain points and emerging opportunities.
2. Own execution and outcomes: monitor product performance and customer signals, identifying improvement opportunities and driving action. Own and prioritise roadmap increments within your area, balancing customer value, commercial impact and delivery feasibility. Define success metrics for each increment and track benefits realisation after launch.
3. Bridge strategy and delivery: work closely with the Product Director to translate proposition strategy into tangible plans. Partner with Product Owners to ensure increments are clearly scoped, outcome‑focused and ready for delivery. Drive go‑to‑market activity for your increments, working with Commercial and Marketing teams to support adoption and revenue impact.

What you'll need to succeed:

We’re looking for a Product Manager who is comfortable turning strategy into execution, and who takes ownership of outcomes rather than just roadmaps.

Essential requirements:

• Solid experience working on SaaS products in an agile delivery environment, partnering closely with engineering teams.
• Experience owning or contributing to commercial metrics, such as adoption, usage, retention or revenue impact.
• The ability to translate high‑level strategy into clear, prioritised roadmap increments with defined success measures.
• Confidence working across disciplines — Product, Engineering, Commercial, Marketing and Customer Success — to deliver joined‑up outcomes.
• A structured, analytical approach combined with a willingness to challenge assumptions and improve how things are done.

Desirable requirements:

• Experience working with data-driven products or platform capabilities such as APIs, data platforms or AI-enabled services would be advantageous

Your approach to work:

• Comfortable working at pace
• Strong execution skills, including prioritisation, trade‑off decision‑making and incremental delivery.
• Strong communication skills
• Collaborative working style
• Commercial

Important to know:

Location: Hybrid working - use either our London (EC1R 5EJ) or Haddenham (HP17 8LJ) office as your base. You'll need to work from one of the offices at least once per week - ideally more.

Right to Work:

Applicants must already hold a legal right to work in the UK without time restrictions and without the need for future sponsorship. We are unable to provide Skilled Worker visa sponsorship.