Sales Operations Manager

Defaqto

England

On-site

GBP 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Flexible working promise

Vibrant office environment

Social and team-building events

Job summary

A leading financial intelligence firm is seeking a Commercial Operations Manager to enhance sales performance and streamline commercial processes. This role involves optimizing sales forecasting and using data to support revenue growth. Ideal candidates will have over 3 years of experience in a similar role, preferably within a fintech environment, and a strong understanding of commercial operations. The position offers a hybrid working model based in Haddenham, Bucks.

Qualifications

3 years+ in a similar role (commercial operations, sales operations or revenue operations) ideally within a fintech environment.
Experience working cross-functionally.
Track record of improving operational efficiency.

Responsibilities

Optimize sales performance and forecasting.
Enhance commercial processes and insights.

Skills

Improving operational efficiency

Data interpretation

Project management

Education

BA in business, marketing, finance or related discipline

Tools

CRMs

Business intelligence tools

Job description

Overview

Growth role! We're looking for an experienced candidate to own and evolve our sales forecasting models, monitor pipeline health and analyse market trends, which will contribute directly to revenue optimisation and strategic planning.

Defaqto is one of the UK’s most trusted sources of financial product and market intelligence. By bringing together product data, technology, and consumer insight we help everyone make smarter, more informed financial choices now, and in the future. And in doing so we hope to raise industry standards, power consumer choice, and help the industry meet evolving customer needs.

Role Purpose

We’re looking for a Commercial Operations Manager to help drive Defaqto’s commercial success. You’ll improve operational efficiency, enable data-driven decisions, and keep sales, marketing, and finance working in sync.

Working with the Head of Commercial Operations, you’ll enhance sales performance, refine forecasting, and optimise compensation planning. You’ll own sales forecasting models, track pipeline health, and analyse market trends to support revenue growth and strategic planning.

This role is perfect for someone who loves improving processes, using data to shape decisions, and helping teams work smarter. As our business grows, you’ll help develop team capability and ensure our commercial operations scale effectively.

Key areas of responsibility

Optimise sales performance and forecasting
Enhance commercial processes and insights

What you\'ll need to succeed

3 years+ in a similar role (commercial operations, sales operations or revenue operations) - ideally within a fintech environment
Experience working cross-functionally
Track record of improving operational efficiency
Ideally a BA in business, marketing, finance or related discipline
Strong understanding of commercial operations including sales forecasting, pipeline management and compensation planning
Practical experience using CRMs, business intelligence tools and cross-functional commercial workflows
Ability to interpret complex data and generate actionable insights
Strong organisational and project management capabilities

Location

We operate a hybrid working policy at Defaqto and so you\'d be expected to be in the office (Haddenham, Bucks) at least once or twice each week.

Right to Work

We are currently unable provide sponsorship under the Skilled Worker Visa so you will need to hold the right to work in the UK without sponsorship.

How we Work

Our values define how we work so that we can achieve our vision, provide a great employee experience, and positively impact our customers.

Think Big | Be Bold | Own it | Team up | Be a Star

We have a vibrant office environment with a hybrid approach to working supported by our flexible working promise. We have a focus on wellbeing, a programme of social, charity and team-building events and free fresh fruit delivered to the office.

Seniority level