Product Manager

Cafcass; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading family support organization is seeking a Product Manager to lead product initiatives from concept through launch. This position requires strong collaboration skills, experience in product management, and a deep understanding of user-centered design. The ideal candidate will thrive in a flexible, hybrid environment, ensuring that innovative technology effectively supports the organization’s mission. Rewards include generous holiday allowance, pension contributions, and various employee benefits.

Benefits

28 days holiday, rising to 33 days

18.1% employer contribution to pension

Flexible working arrangements

Exclusive discounts with various companies

Reimbursement of professional fees

Personal car leasing scheme

Qualifications

• Experience in a Product Owner or Product Manager role with successful product launches.
• Ability to engage and influence stakeholders at all levels.
• Hands-on experience with product roadmaps and data-driven decision-making.
• Proven track record in driving product development using agile methodologies.

Responsibilities

• Take ownership of product initiatives from concept to launch.
• Collaborate cross-functionally to meet business needs.
• Prioritize trade-offs for stakeholder benefits and long-term platform stability.

Skills

Leadership skills

Collaboration skills

Agile methodologies

User-centred design principles

Project management skills

Job description

Predominantly known for the role Cafcass has in supporting 140,000+ children and their families every year and ensuring their voices are heard in family proceedings, what may be less well known is our targeted use of technology as a key factor in ensuring we are at the forefront of our sector. A digital organisation rated 'Outstanding' by Ofsted in 2024, we continually invest to drive performance and efficiency; we have a wholly cloud-based technology stack that is essential in supporting and enabling a diverse, flexible and highly mobile workforce. Cafcass is recruiting a Product Manager on a permanent basis. The location is flexible with some travel required for team or supplier meetings. Are you a product leader who thrives in delivering innovative, transformational, enterprise solutions? As Product Manager you will take ownership of product initiatives from concept through to launch and post-release refinement and lifecycle management. This role requires strong cross-functional collaboration, a keen understanding of strategic and operational business needs and the ability to negotiate and prioritise trade-offs for immediate stakeholder benefits with long-term platform security, stability and scalability. Central to this national role are our award‑nominated and internally very highly regarded Cafcass case management applications and related products. These applications are fundamental to our work with children and families and are at the forefront of developments and improvements in our social work practice. They capture all associated data and documents and provide a unique suite of analytics in support of not just Cafcass practice but the wider family justice system too.

Qualifications

• Excellent leadership skills
• Experience in a Product Owner or Product Manager or similar role within the IT or technology space, with demonstrable experience of driving successful product launches to time and budget
• Strong collaboration skills with the ability to engage and influence stakeholders at all levels and work closely alongside business colleagues
• Hands‑on experience of product roadmap creation, stakeholder negotiations with cross‑functional teams, and data‑driven decision‑making processes
• Proven track record in driving product development processes using agile methodologies
• Strong understanding of user‑centred design principles and experience of working closely with design and UX teams, with a proven ability to create exceptional user experiences
• Experience of business analysis, with the ability to identify pragmatic solutions to conflicting requirements or business challenges
• Excellent project management skills. Colleagues with additional caring responsibilities for someone close to them who has a disability or long‑term health condition.
• Faith Network Colleagues who are part of, or have an interest in, religious or spiritual faith communities
• Kaleidoscope Network Colleagues from Black Asian and Minority Ethnic backgrounds
• Mental Health Network Colleagues who experience, or have an interest in, Mental Health issues
• Pride Network Colleagues who identify as Lesbian, Gay, Bisexual and Trans – LGBT+
• Neurodiversity Network Colleagues who are neurodivergent, or support someone who is
• Together 'Together with Children and Families' (which we just call 'Together') is the name of our relationship‑based practice framework. It applies to the work of every individual in Cafcass, from Social Workers to Leaders and includes our Corporate and Business Support teams. It is at the heart of what we do and is made up of our values, how these values work in practice, the tools to use to incorporate these values in our work and the impact this will have on the children and families we serve. This framework encourages us to be pro‑active and to look for the strengths in ourselves and others. It also enables us to build positive relationships with our colleagues, our partners and most importantly, with the children and families we work.

We look forward to telling helping you learn more about Together should you join us. We know if you join us you want to be rewarded in a variety of ways, including time away from work to spend time with those important to you, manage your financial present and future, whilst also be trusted to manage your work/life balance. Therefore, in addition to our unique, holistic approach to supporting your health and wellbeing we also provide: Generous holidays 28 days holiday (including three for Christmas) rising to 33 days with five years continuous service, which could include your current employment. You can also sell any you do not need. Excellent pension 18.1% employer contribution to Local Government Pension scheme, potentially building on your current pension. Flexible working Most colleagues work in a hybrid way, having the benefits of working both from the office and home, we also accommodate flexible working requests (e.g. 9-day fortnights). Exclusive discounts Generous discounts with wide range of companies covering leisure, technology, travel, personal finance, fashion and supermarkets. Professional fees Social work colleagues have their annual Social Work England membership fees reimbursed. Car leasing schemes We offer a personal car leasing scheme which provides vehicles at competitive rates through a third party.

Benefits

• Generous holidays 28 days holiday (including three for Christmas) rising to 33 days with five years continuous service, which could include your current employment.
• Excellent pension 18.1% employer contribution to Local Government Pension scheme, potentially building on your current pension.
• Flexible working Most colleagues work in a hybrid way, having the benefits of working both from the office and home, we also accommodate flexible working requests (e.g. 9-day fortnights).
• Exclusive discounts Generous discounts with wide range of companies covering leisure, technology, travel, personal finance, fashion and supermarkets.
• Professional fees Social work colleagues have their annual Social Work England membership fees reimbursed.
• Car leasing schemes We offer a personal car leasing scheme which provides vehicles at competitive rates through a third party.