Product Compliance Manager

JD.com Inc.; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Great location

People-first culture

Job summary

JD.com Inc. is seeking an experienced Compliance professional to translate complex regulatory requirements for non-food products into scalable policies and governance across the UK and EU.

You will drive continuous improvement, provide compliance oversight across the ecommerce lifecycle, and partner with Product, Commercial, Operations, Legal and other stakeholders to embed compliance early in decision-making and programme development.

Qualifications

• 5+ years operating in a fast-paced non-food product compliance environment.
• Ability to translate regulatory requirements into innovative, practical business solutions.
• Proven track record of building programmes, processes, mechanisms, or technology solutions.

Responsibilities

• Translate complex regulatory requirements for non-food products into scalable policies, processes, governance mechanisms and technology-enabled solutions that support business growth, across the UK and EU.
• Drive continuous improvement and innovation to ensure frameworks remain effective as the business expands into new markets and regulatory environments.
• Provide compliance oversight across the full e-commerce lifecycle, including product and supplier onboarding, product safety, regulatory compliance and authority contact management.
• Partner with Product, Commercial, Operations, Legal and other stakeholders to embed compliance considerations early in decision-making and programme development.
• Lead risk assessments and provide compliance input on key business initiatives, evaluating regulatory, operational and customer impacts.
• Design and strengthen governance frameworks, internal controls and monitoring mechanisms that support sustainable growth and effective risk management.
• Identify emerging compliance and product safety risks, developing mitigation strategies and influencing stakeholders to deliver timely resolution.
• Provide clear analysis and reporting.
• Deliver training and awareness programmes that promote culture of compliance across the organisation.
• Act as a trusted advisor to stakeholders, building strong relationships and influencing decisions through practical, risk based advice.

Job description

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

What You’ll Do

• Translate complex regulatory requirements for non-food products into scalable policies, processes, governance mechanisms and technology-enabled solutions that support business growth, across the UK and EU.
• Drive continuous improvement and innovation to ensure frameworks remain effective as the business expands into new markets and regulatory environments.
• Provide compliance oversight across the full e-commerce lifecycle, including product and supplier onboarding, product safety, regulatory compliance and authority contact management.
• Partner with Product, Commercial, Operations, Legal and other stakeholders to embed compliance considerations early in decision-making and programme development.
• Lead risk assessments and provide compliance input on key business initiatives, evaluating regulatory, operational and customer impacts.
• Design and strengthen governance frameworks, internal controls and monitoring mechanisms that support sustainable growth and effective risk management.
• Identify emerging compliance and product safety risks, developing mitigation strategies and influencing stakeholders to deliver timely resolution.
• Provide clear analysis and reporting.
• Deliver training and awareness programmes that promote culture of compliance across the organisation.
• Act as a trusted advisor to stakeholders, building strong relationships and influencing decisions through practical, risk based advice.

About You

• 5+ years operating in a fast-paced non-food product compliance environment where priorities evolve, regulations change, and not every answer is immediately clear.
• Ability to translate regulatory requirements into innovative, practical business solutions, working closely with Product, R&D, Legal, Operations, and Commercial teams.
• Proven track record of successfully building programmes, processes, mechanisms, or technology solutions from the ground up.
• Expected to identify opportunities for improvement, drive innovation, and create scalable frameworks that enable the business to operate efficiently and compliantly as it expands into new markets and regulatory environments.

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.